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Vancouver Ford
Vancouver, WA
542 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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542 Reviews of Vancouver Ford
October 05, 2020
Lee MacKenzie was very attentive to my questions. I wasn’t really looking at buying a car that day she just happened to show me the perfect car that caught my eye. She did her job perfectly. Thank you wasn’t really looking at buying a car that day she just happened to show me the perfect car that caught my eye. She did her job perfectly. Thank you Lee!!! More
by Pattygcx
Employees Worked With
Misti Williams
September 18, 2020
Our dealer Mark was great , he showed us what we were looking for. Mark showed how everything worked and answer all our questions about the truck we bought.we love our truck. looking for. Mark showed how everything worked and answer all our questions about the truck we bought.we love our truck. More
by Dingbat
Employees Worked With
Misti Williams
September 07, 2020
Service was performed in a quick and quality manor. My ford edge is still running strong by following the service recommendations and the staff is always professional ford edge is still running strong by following the service recommendations and the staff is always professional More
by fordedge2008
Employees Worked With
Misti Williams
September 03, 2020
vancouver ford service department always does an excellent job, they fixed both of my problems, and had me out of there in a couple of hours. excellent job, they fixed both of my problems, and had me out of there in a couple of hours. More
by jeffy
Employees Worked With
Tim McCarroll , Misti Williams
August 27, 2020
My first experience with Genesis of Vancouver was excellent. Scheduling was a breeze. The service was completed on schedule and on time. The staff member who took care of me was super friendly and kn excellent. Scheduling was a breeze. The service was completed on schedule and on time. The staff member who took care of me was super friendly and knowledgeable. More
by Mattdaddy
Employees Worked With
Misti Williams
August 04, 2020
warranty work Everyone was very helpful and professional. Tim listened to our concerns, made sure everything was checked and fixed if necessary and contacted the ca Everyone was very helpful and professional. Tim listened to our concerns, made sure everything was checked and fixed if necessary and contacted the car rental place to have the rental taken care of. More
by brgroskopf
Employees Worked With
Tim, scheduler, cashier
August 03, 2020
Truck was overheating Great service and communication. Very friendly staff in all areas from appointment to pickup. Tim was great at keeping me updated along the way as t Great service and communication. Very friendly staff in all areas from appointment to pickup. Tim was great at keeping me updated along the way as this took a couple of days to repair. More
by Don S
Employees Worked With
Tim was great
July 31, 2020
Quick Lane lives up to name I went to get an oil change at their Quick Lane service center. I was greeted with what I assume was a smile (associate was wearing mask) and set up I went to get an oil change at their Quick Lane service center. I was greeted with what I assume was a smile (associate was wearing mask) and set up service very quickly. Oil change was quick! Recommend for your next maintenance! Love the first come, first serve model so no appointment needed. I was able to come in on my timeline. More
by terlis96
Employees Worked With
Misti Williams
July 22, 2020
Very Positive Experience Salesman, Tim, was not pushy. I tried what "I" wanted, and made my selection after a great test drive. I will definitely go back again! Salesman, Tim, was not pushy. I tried what "I" wanted, and made my selection after a great test drive. I will definitely go back again! More
by marlenej3
Employees Worked With
Tim Hemphill
July 01, 2020
Had an appointment for an oil change. My biggest complaint is that my appointment was at 10:20 and It was 2 hours later before I was notified what was recommended and another hour later before my ca complaint is that my appointment was at 10:20 and It was 2 hours later before I was notified what was recommended and another hour later before my car was done. It seemed apparent that my time was not important. My husband and I also have a fairly new Toyota and they are done with his within 30-45 minutes at Gresham Toyota - big difference. My time is limited, not sure I’ll be coming back for my oil changes, has been long in the past, but think this was the worst. Not the first time I’ve not been happy with the service department. As far as Misti Williams, I don’t even know who she is, but if she is managing the service department and this is the service given, there’s definitely room for improvement. More
by Ddbp_thornton
Employees Worked With
Misti Williams
