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Vancouver Ford

Vancouver, WA

4.6
533 Reviews

6801 Northeast 40th Street

Vancouver, WA

98661

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533 Reviews of Vancouver Ford

October 26, 2020

Excellent service as I always expect and receive. Dwaine, Kelly and Tim are always ready to help and resolve any problem I present. When I buy a new car I will return to Vancouver Ford because of More

by halh6101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwain
Nov 05, 2020 -

Vancouver Ford responded

We always strive to deliver exceptional service to our customers so we are glad to hear Dwaine, Kelly, and Tim take such great care of you. Please don't hesitate to reach out to us if you ever need anything else. Have a wonderful day!

October 05, 2020

Lee MacKenzie was very attentive to my questions. I wasn’t really looking at buying a car that day she just happened to show me the perfect car that caught my eye. She did her job perfectly. Thank you More

by Pattygcx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Misti Williams
Oct 08, 2020 -

Vancouver Ford responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! At Vancouver Ford, Inc., we value our customers and we look forward to seeing you on your next visit. Take care!

September 18, 2020

Our dealer Mark was great , he showed us what we were looking for. Mark showed how everything worked and answer all our questions about the truck we bought.we love our truck. More

by Dingbat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Misti Williams
Sep 24, 2020 -

Vancouver Ford responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

September 07, 2020

Service was performed in a quick and quality manor. My ford edge is still running strong by following the service recommendations and the staff is always professional More

by fordedge2008
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Misti Williams
September 03, 2020

vancouver ford service department always does an excellent job, they fixed both of my problems, and had me out of there in a couple of hours. More

by jeffy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim McCarroll , Misti Williams
August 27, 2020

My first experience with Genesis of Vancouver was excellent. Scheduling was a breeze. The service was completed on schedule and on time. The staff member who took care of me was super friendly and kn More

by Mattdaddy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Misti Williams
August 04, 2020

warranty work Everyone was very helpful and professional. Tim listened to our concerns, made sure everything was checked and fixed if necessary and contacted the ca More

by brgroskopf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim, scheduler, cashier
August 03, 2020

Truck was overheating Great service and communication. Very friendly staff in all areas from appointment to pickup. Tim was great at keeping me updated along the way as t More

by Don S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim was great
July 31, 2020

Quick Lane lives up to name I went to get an oil change at their Quick Lane service center. I was greeted with what I assume was a smile (associate was wearing mask) and set up More

by terlis96
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Misti Williams
Aug 03, 2020 -

Vancouver Ford responded

We're so pleased to hear that everything was completed so quickly and to your satisfaction! We're always here to provide exceptional service at a great value -- if there is anything else we can do to assist you, please let us know! Take care!

July 22, 2020

Very Positive Experience Salesman, Tim, was not pushy. I tried what "I" wanted, and made my selection after a great test drive. I will definitely go back again! More

by marlenej3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Hemphill
Jul 23, 2020 -

Vancouver Ford responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

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