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Vancouver Ford

Vancouver, WA

4.6
533 Reviews

6801 Northeast 40th Street

Vancouver, WA

98661

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533 Reviews of Vancouver Ford

April 22, 2021

Had A great experience at Vancouver Ford. This was my second purchase from them. I worked with Steve Bushey and he was great to work with. For this purchase, I ordered a Truck from the factory in order t More

by NicM_12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Bushey
Apr 23, 2021 -

Vancouver Ford responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 20, 2021

Absolutely love our new Ford Escape. Steve Bushey was friendly and very easy to deal with. Definitely will be buying our next vehicle from this lot. More

by sauer.josh2010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Bushey
Apr 21, 2021 -

Vancouver Ford responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Vancouver Ford, Inc.! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 18, 2021

I'm really enjoying the truck I bought. I looking forward to using it for off road fun. Thank you for helping me picking out the truck. More

by Fseratt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Misti Williams
Apr 19, 2021 -

Vancouver Ford responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 13, 2021

The start/stop issue was not fixed. The incorrectly installed handle from a previous repair was fixed and a grease mark was added. Competent management needs to quality check the repairs. More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Misti Williams
Apr 13, 2021 -

Vancouver Ford responded

Hi Mike, thank you for sharing your honest feedback. We are disappointed that you have had such a negative experience with us. Please give us a call at (360) 992-7402 and we will do our best to make this better. We hope to hear from you soon.

March 22, 2021

Very polite and helpful. Only thing l see is they are some what slow on there getting you in their systems. They give you a appointment but it feels like is just formality. They work on the worst comes f More

by ga.doane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Misti Williams
Mar 23, 2021 -

Vancouver Ford responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 13, 2021

Salesman are really rude. Service Deot was good but sales dept didn’t want to help because I didn’t buy from them. I just needed help with my blue link . Dint come here with your Hyundai as they are bit prod More

by Kiikiid
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sales
Mar 16, 2021 -

Vancouver Ford responded

Hi, we are disappointed to learn of your experience here at Vancouver Ford, Inc., but will take this opportunity to improve. Please reach out to us at (360) 992-7402 at your earliest convenience to discuss how we can turn your experience into a positive one.

Mar 16, 2021 -

Kiikiid responded

Do you have my phone number and it would be really nice if you called me to try to resolve the issues

February 25, 2021

We were very satisfied with all the staff members who were friendly and courteous even if they weren't working with us when we bought our 2nd car. They are always helpful with our concerns and go the ex More

by k6212v
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike, Keith, Steve, Jeremy
Feb 28, 2021 -

Vancouver Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! At Vancouver Ford, Inc., we value our customers and we look forward to seeing you on your next visit. Take care!

Feb 28, 2021 -

k6212v responded

Our pleasure. “Mahalo Nui Loa” Hawaiian for “Thank You Very Much”

January 30, 2021

I called the actual dealership for my first service on my new F350 knowing there has been a recall on rear facing cameras and it seemed appropriate to do both. The dealership said appointments were a couple More

by Maxtreehonk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Front desk guy was very helpful. , Misti Williams
Feb 02, 2021 -

Vancouver Ford responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

January 21, 2021

Great Sales staff, fast and efficient service. I mentioned that I had to get back to work and they got the service and tire rotation done ASAP. Great place to go! More

by Garanddad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Misti Williams
Jan 24, 2021 -

Vancouver Ford responded

We're happy to hear that you had a great service experience with us. We truly appreciate your business and hope we can continue to be of service to you in the future. Take care!

January 20, 2021

Helpful,friendly and no pressure sales job.Not knowing the car dealership he help find a car that I like but fit my needs.thank you. More

by big red
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Bushey
Jan 21, 2021 -

Vancouver Ford responded

Hello there, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We are always more than happy to assist you if anything else comes up. Take care!

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