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Vancouver Ford

Vancouver, WA

4.6
533 Reviews

6801 Northeast 40th Street

Vancouver, WA

98661

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533 Reviews of Vancouver Ford

December 07, 2021

Steve Bushey was my sales person, he did a fantastic job of listening to what I wanted, showing me everything available, and answering my question Thoroughly. Also he didn’t just try and sell me something, More

by Mclarke_10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Bushey
December 07, 2021

I worked with Bayley in the sales department, he was very helpful! He was even kind enough to offer me a drink while I was waiting for numbers. More

by aims-softies
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bayley Christison
Dec 08, 2021 -

Vancouver Ford responded

Hello, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

November 22, 2021

I was a quik lane sat your salesmen Jeremy Campbell, is quit the salesperson , Also helpful in upkeep for my 2016 F 350 Super Duty with only 28,651 orginal miles on owner vehicle Been a faithful More

by shelly
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Campbell and brady
Nov 25, 2021 -

Vancouver Ford responded

Hello Shelly, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Vancouver Ford, Inc., we value our customers and we look forward to seeing you on your next visit. Take care!

November 21, 2021

Tim the Service Advisor has been incredible! I have a brand new Mustang Mach E. I’ve had it towed twice to VF. (No issues with the car). My new car high went to a buzz kill very quickly. But Tim stepped More

by steelyjonn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim McCarroll
Nov 24, 2021 -

Vancouver Ford responded

Hi, we appreciate your feedback on our Staff's outstanding service! Check our social media pages to stay in the loop on product news and updates so we can help you again on your next visit!

November 20, 2021

My check engine light came on. I called and was told that the diagnosis tech was not available but they would put a note on my service call that was in 7 days. I did not want to drive with the check en More

by Mraypush
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Misti Williams, Lee Mackenzie
Nov 24, 2021 -

Vancouver Ford responded

Hi, customer service is one of our top priorities so we are disappointed to hear we failed to provide you with the quality experience you deserve. We would like the chance to talk to you further so please do call us at (360) 992-7402 at your earliest convenience so we can work with you to make this right. We hope to hear from you.

November 15, 2021

Vancouver Ford is the best! Always easy to schedule services and very friendly. We are customers for life and that says a lot for a dealership. More

by Anne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Misti Williams, Lee Mackenzie
Nov 18, 2021 -

Vancouver Ford responded

Hi Anne, your comments keep us motivated and working hard for all our guests! Thank you so much for being one of our valued guests and we look forward to your next visit!

November 02, 2021

Good services, nice settings and friendly reps. offered great help to maintain my car healthy. More

by shu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy M Campbell
Nov 03, 2021 -

Vancouver Ford responded

Hi, thank you for taking the time out of your day to tell us about your experience. If there is anything else we can do to assist you, please let us know! Take care!

November 02, 2021

Jazmine in the Service Department was an example of excellent customer service, she asked questions, she listened to the answers. She offered a complimentary car wash even though it was raining, and y More

by luvmypylot
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jazmine
Nov 03, 2021 -

Vancouver Ford responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

September 24, 2021

Lee MacKenzie from Vancouver Ford went above and beyond and helped me find my beautiful car! Thank you Lee!! More

by Tiggersjoy76
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Mackenzie
Sep 26, 2021 -

Vancouver Ford responded

Hi, thank you for your kind words and congratulations on your new vehicle! We try to provide all of our guests with a great atmosphere and world-class service that you can trust.

September 06, 2021

Our Sales Person, Darrell, was fantastic! Found the vehicle we wanted at the price we wanted. Everyone we worked with was dialed in and ready for biz. More

by Coffeequeen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony
Sep 07, 2021 -

Vancouver Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to Darrell here at Vancouver Ford, Inc.! Feel free to reach out to us if you need anything. Have a wonderful day.

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