VanDevere Kia

Recently purchased a 2016 Nissan Frontier for my son. This is the 6th vehicle purchased from Vandevere between myself and family since 2021. We have only ever dealt with Dave Sabitina. Dave does a great This is the 6th vehicle purchased from Vandevere between myself and family since 2021. We have only ever dealt with Dave Sabitina. Dave does a great job working with you and will get you in the vehicle that fits your needs. He goes above and beyond to make sure you are happy and comfortable with your purchase. Dave is very knowledgeable, accommodating and available any time with any questions or concerns you may have throughout the process and after. I highly recommend seeing Dave Sabitina for your next vehicle purchase. More

Can I give less than one star? ?  I will NEVER deal with this dealership.  I have purchased 4 Kias and am very loyal to the brand.  In March, I went in to trade my 2020 Telluride fo ?  I will NEVER deal with this dealership.  I have purchased 4 Kias and am very loyal to the brand.  In March, I went in to trade my 2020 Telluride for a 2022.  The trade-in value of my 2020 vehicle made this a very easy thing to do. I ordered my car and was told it would take 6 months.  Almost 6 months later, to the day, the car came in.  However, when we went to put together the final deal, the dealership broke many of the promises it had made to me during our dealings in March. I was lied to by the sales man before I even took a test ride in my new car.  He denied lying to me, but don't tell me that the branding for the vehicle was added at the factory.  They barely have time to get cars out the door, let alone put your silly "VanDevere.com" sticker on the back of the new car.  I told you I didn't want it and wouldn't buy a car you branded.  This was not the reason I walked away, but was just one example of the lies told to get the deal done. I made the mistake of trusting and not getting things in writing, but the way I was dismissed and handled during this transaction was disgraceful.  I think the sales staff saw a single woman purchasing a car and tried to take advantage of me.  They low-balled the value of my current car, they wouldn't give me the rate they were going to charge me. I wanted all of the numbers - how much for the car, value of my trade, rate of the loan, etc. They would only give me a "monthly payment" number and were not transparent with how this monthly number was calculated.  I had done my research and had a "back up" option in case the deal didn't work out the way it was promised.  I was in a position to to walk away. I left $1000 at this dealership for my deposit and STILL will be spending less on my other deal. They were very angry that I would talk to a different dealership during the 6 month wait I had for my new vehicle.  They were "hurt" that I would continue to pursue the best deal possible. They tried to handle me.  They tried to take advantage of me.  I gave them 2 days to respond to an email asking them to make this right.  They failed.  DO NOT DEAL WITH THIS DEALERSHIP.  THERE ARE BETTER PLACES TO BUY A KIA.  I will be purchasing my 5th Kia from a different dealership in 2 weeks.  No regrets. More

After leasing two vehicles and sending a referral to them to buy a vehicle, they tried dishonestly putting in a $1000 "market adjustment" into my lease buyout was good practice. Had I not noticed it in the q to buy a vehicle, they tried dishonestly putting in a $1000 "market adjustment" into my lease buyout was good practice. Had I not noticed it in the quotes and found my original paperwork that showed the exact dollar amount of my residual for buyout I would have never known. When I questioned this price I was called by the "Sales Manager" Mack Gilchrist, who proceeded to lecture me on the pandemic and how the owners had directed them to include this "adjustment" in all lease buyouts and how somehow I was the only one of "hundreds" to even question it. I asked how they felt it was ethical to add a fee given I had a signed, legal contract stating my buyout was an exact dollar amount, and he proceeded to gaslight me about prices of groceries and if I still bought food. As if I had a contract with Giant Eagle for the price of milk? When I informed him that he would be losing me as a customer for this, he just proceeded to tell me other dealerships were going to charge $3000. I told him I was going to explore my options and literally the first two Kia dealerships I spoke to, the first had a $500 mark up and the other did not add any fees to buyouts. So needless to say, I did my buyout through KIA OF BEDFORD with the help of Matt Bystricky. They gave me a great deal on my buyout, treated me with respect and they will now get all of my future business and will be getting my referrals. I had to apologize to my friend who I referred to them and share my story with them. All lease buyout people, PLEASE READ YOUR BUYOUT DETAILS CLOSELY AT VANDEVERE. This is an absurd and dishonest practice. I look forward to discussing this experience with Kia Finance. Lastly, just to put an exclamation point on this horrific experience, upon looking at the Vandevere website, I confirmed Mack had even given me a false last name. Told me his last name was "Gill." What does this say about him and Vandevere? A fake name?? More

Thank you for all your help answering all my questions about todays market. Sam did a good job about todays market. Sam did a good job More

He was super helpful, very attentive, and a pleasure to work with. Would recommend Sam Shue. work with. Would recommend Sam Shue. More

Sam Shue was great! Made it quick and easy! I will definitely come back to shop again. Made it quick and easy! I will definitely come back to shop again. More

Sam Shue was very helpful and my husband and my son took test drives and Sam was with us the whole way explained how everything worked in the car! test drives and Sam was with us the whole way explained how everything worked in the car! More

Very helpful as they worked with me to get the car I wanted. Knowledgeable sales staff expedited my search. wanted. Knowledgeable sales staff expedited my search. More

Great dealership. Great sale experience from Dave Sabitini Knowledgeable hardworking and thorough. It was easier than I expected. Painless!! Great sale experience from Dave Sabitini Knowledgeable hardworking and thorough. It was easier than I expected. Painless!! More

We worked with Dave Sabitina who was both accommodating and knowledgeable. He made the experience very easy for us. and knowledgeable. He made the experience very easy for us. More