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VanDevere Kia
Akron, OH
567 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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567 Reviews of VanDevere Kia
March 17, 2017
Awesome My recent experience with VanDevere Kia was awesome. The sales consultant was Mik Robinson he was truly a pleasure to work with. After the introductio My recent experience with VanDevere Kia was awesome. The sales consultant was Mik Robinson he was truly a pleasure to work with. After the introduction I honestly told Mike I came in the dealership with no money and a prayer. Instead of looking down or being judgmental he sad " well, lets see what I can do to help you. He answered all my questions and educated me about buying vs leasing my next vehicle. He listened to what I wanted in a. Vehicle and explained all my options. Mike had already came highly recommended by a family member and exceeded all my expectations and removed all the myths of women car shopping alone being taken advantage of. After the credit check and explanations we found a solution I was happily satisfied with without feeling pressured at all. He walked me step by step through the process and once my decision was made took me for a test drive while explaining all the features of the car after test drive he introduced me to the team. Everyone greeted me kind and welcomed me to the VanDevere family. After the tour and intros I was called to meet with the financial specialist a dreaded visit from past experiences but was immediately put at ease. He also explained my contract, payment plan and all additional options, again no pressure or judgement. I drove off that day with a 2017 Kia Sportage. Mike even took the time to set my clock and radio stations a small curtesy to many but huge for me. Before I left he reminded me to not hesitate to call him with any questions or concerns I may have in the future. In closing I will recommend this particular dealership and Mike to all my friends and family. On a scale of 1-1-10 I rate my experience a 20, yes that is correct a 20. Thanks Mike and the VanDevere family for a excellent customer service experience. More
by Angelaw925
Employees Worked With
Mike Robinson
March 16, 2017
$195 fee for Auto-Loan I was charged $195 to get an Auto-loan at the dealership. My credit score is 730. After waiting 2-hours, the finance guy said the best rate on 48-m I was charged $195 to get an Auto-loan at the dealership. My credit score is 730. After waiting 2-hours, the finance guy said the best rate on 48-months was over 5%. It was late on Saturday the banks had closed. I had the loan less than 72-hours and I drove to a local bank. Got a rate HALF what the dealer charged. The loan cost me nothing and I got 2.75%. The salesman was nice, the dealership was busy. He got me snacks and soda as I waited. More
by Scott3390
Employees Worked With
Patrick Scofield
March 03, 2017
It's all good. Just picked up our 4th vehicle from VanDevere. The staff was courteous, helpful and pleasant. Mike Robinson our sales rep took all the time we asked o Just picked up our 4th vehicle from VanDevere. The staff was courteous, helpful and pleasant. Mike Robinson our sales rep took all the time we asked of him without any pressure from him to make a decision. Rocky the sales manager was also extremely helpful. Mike Santimarino in service is an absolute gem. We have never once had an issue with this dealership. Even the body shop became necessary after someone hit skipped our car a few years ago. They did an outstanding job. I have recommended this dealership and a coworker now drives a Kia from VanDevere. More
by Fred S
Employees Worked With
Rocky & Tyler, Mike Robinson
February 09, 2017
Fantabulous!!! I purchased a 2016 Kia Soul, which I never thought I would but Nick (my salesman) and Randy (finance manager) walked me through all the benefits of ow I purchased a 2016 Kia Soul, which I never thought I would but Nick (my salesman) and Randy (finance manager) walked me through all the benefits of owning this vehicle. I'm so glad they did< i absolutely love it and the warranty and extras packages are just icing on the cake!! Thank you More
by sheila1075
Employees Worked With
Nick-Sales, Randy-Finance, David-Sales
February 05, 2017
Excellent It was a pleasure to meet Patrick . He is a great salesman as he walked me through the whole process professionally and answered all my questions . He It was a pleasure to meet Patrick . He is a great salesman as he walked me through the whole process professionally and answered all my questions . He was generous with his time and knowledge and I left very satisfied with an excellent experience and of course a great car. More
by dr70aa
Employees Worked With
Patrick Scofield
January 21, 2017
Terrific! This was our second sales experience at the VanDevere Auto Outlet. We purchased a 3500 Chevy Silverado Dually. Mitch DiMauro made both buying experie This was our second sales experience at the VanDevere Auto Outlet. We purchased a 3500 Chevy Silverado Dually. Mitch DiMauro made both buying experiences painless and perfect. The facility is in a great location, clean, and well maintained. The staff was all friendly. I would highly recommend anyone looking for a used car to stop in and look around! More
by H & V "truck Lovers"
Employees Worked With
Mitch DiMauro
December 30, 2016
New Lease Recently upgraded my lease from a 2015 Kia Sorento to a 2017 Sorento. Matt Bosko was a pleasure to work with and I look forward to working with him ag Recently upgraded my lease from a 2015 Kia Sorento to a 2017 Sorento. Matt Bosko was a pleasure to work with and I look forward to working with him again. More
by Steve B.
Employees Worked With
Matt Bosko
December 07, 2016
Very Satisfied Repeat Customer! I've purchased three KIAs since 2012, including two Souls and one Sorento. In each case I felt like I was getting a good value. Patrick Scofield has b I've purchased three KIAs since 2012, including two Souls and one Sorento. In each case I felt like I was getting a good value. Patrick Scofield has been my sales rep each time and has patiently and professionally guided me through the process. I've also appreciated the good service I get from Vandevere when I bring my cars in for service. They take good care of me. More
by dadenny
Employees Worked With
Patrick Scofield
December 07, 2016
Go see Patrick! Hands down the best car buying experience I have ever had. Patrick made sure to answer all of my questions and concerns. He still checks in with me to Hands down the best car buying experience I have ever had. Patrick made sure to answer all of my questions and concerns. He still checks in with me to see how my car is doing and I bought my car over a year ago! Great salesman and even a better person. I highly recommend Patrick and I have told numerous friends and family to go him anytime they need a car. He won't let you down. I will continue to buy any new or used cars from Patrick no matter where he works. More
by Scs4491@gmail.com
Employees Worked With
Patrick Scofield
December 06, 2016
Came in for service Went to get my Envision serviced and it was a great. Service department was really nice and made me feel right at home. Saw my sales person Patrick Went to get my Envision serviced and it was a great. Service department was really nice and made me feel right at home. Saw my sales person Patrick and he made sure I had refreshments! What? I've never experienced that! More
by jordonleeann
Employees Worked With
Jeanette?, Patrick Scofield
