Van Nuys Chrysler Dodge Jeep Ram - Service Center

I received straight forward quotes and answers to my questions when they were posed. Thanks questions when they were posed. Thanks More

Payman and Jad were very nice and helpful. I did have to return for a follow up due to a faulty replacement part which I discovered after only using once after I got the car back. Perhaps th I did have to return for a follow up due to a faulty replacement part which I discovered after only using once after I got the car back. Perhaps the repair technician could have checked a bit more after the installation as they would have discovered what I discovered. This is not Payman nor Jad’s fault. More

They are very busy, but do get the car serviced within a week. I've had to have the struts worked in 3 times, but the issue was resolved in the end. Overall a good experience. week. I've had to have the struts worked in 3 times, but the issue was resolved in the end. Overall a good experience. More

Fast service, great customer service. They also did a complementary car wash! Thanks for the help They also did a complementary car wash! Thanks for the help More

I had to rent a car for 7 days just for my car to be diagnosed. diagnosed. More

Work experience at a jeep dealer ship ever. Had my car for 3days was supposed to charge the oil. When I picked it up I realized the light was still on and the services were in fact not performe Had my car for 3days was supposed to charge the oil. When I picked it up I realized the light was still on and the services were in fact not performed. Had to crunch it back another day. Total waste of my time while driving a rental I had to pay for. More

Horrible customer service. I was lied to about when my truck would be ready. When I picked it up the inside was very dusty. I will never take my truck back there again. I was lied to about when my truck would be ready. When I picked it up the inside was very dusty. I will never take my truck back there again. More

They got everything done very quickly! I was impressed that they did so for sure. I was impressed that they did so for sure. More

Extremely bummed that it cost almost $1000 just to get a diagnosis on my vehicle and then to find out that a 3 year old vehicle I bought at your dealership with just a little over 120,000 miles on it needs diagnosis on my vehicle and then to find out that a 3 year old vehicle I bought at your dealership with just a little over 120,000 miles on it needs a new motor! I understand that this does not reflect on the dealer’s service department directly but the design of the vehicle itself. A $40,000 car should last more than three years! This will definitely impact my decision to buy a Chrysler/Dodge product in the future! More

wish i had been reminded i had an extended warranty. would of saved me $800 would of saved me $800 More