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Van Nuys Chrysler Dodge Jeep Ram - Service Center

Van Nuys, CA

4.1
2,661 Reviews

2,661 Reviews of Van Nuys Chrysler Dodge Jeep Ram - Service Center

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March 18, 2022

Great experience all around, both sales department & service department took care of all of my needs. Highly recommend! More

by kobidan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for your business and the 5-Star review! We're thrilled to hear you had a great experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

March 17, 2022

I have only had regular maintenance carried out on my Chrysler out at this dealership but I’ve been very happy with the service provided. More

by SWAIDEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for taking the time to let us know about your recent experience at Russell Westbrook CDJR. We really appreciate your business and support. Let us know if there is anything else we can help you with!

March 16, 2022

The service representative was very rude and made me feel unwelcome. Not professional at all. More

by asopada74
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Mike Asatryan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Hello , We're disappointed to hear you felt your experience was anything but 5-Stars. We'd like to look into your visit with us. Please reach out to our service director, Mike Astrayan, when you find the time. You can reach him at mikea@russellwestbrookcdjr.com or direct at 818.423.6255 Respectfully, Russell Westbrook CDJR

March 16, 2022

Good service , friendly and professional staff. They work fast and provide transportation when vehicle is in for service More

by Rosy
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the great review. We're thrilled to hear you had a wonderful experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

March 16, 2022

I was fortunate enough to work with such a great service advisor, Armen. He was very straight forward and let me know right away what to expect. He told me the parts needed to be ordered and let me know rig More

by Armond
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armen Babudzhyan
Mar 30, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the great review. We're thrilled to hear you had a wonderful experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

March 16, 2022

Offered (pushed) service that is not needed each interval and was performed last visit. Associate did not review history of vehicle before starting it was due. More

by Casey Woods
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for taking the time to let us know about your recent experience at Russell Westbrook CDJR. We really appreciate your business and support. We are dedicated to always improving, so please reach out to us if there is anything else we can assist you with.

March 16, 2022

Great service good communication whit my service written great staff service porter little slow 20 minutes waiting for the car More

by beltranarnulfo69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for taking the time to let us know about your recent experience at Russell Westbrook CDJR. We really appreciate your business and support. Let us know if there is anything else we can help you with!

March 16, 2022

Everything was done quickly and efficiently. All good and no problems. Very impressive and I am happy More

by johnshaft417
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Hi John, Thank you for your business and the 5-Star review! We're thrilled to hear you had a great experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

March 16, 2022

Service advisor was very thorough with explaining everything wrong with the vehicle. They fixed the truck thank you More

by Karoventures
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Your review really makes our day! Thank you for your business and the kind words. Please let us know if there is anything else we can do to assist you. Have a great day!

March 16, 2022

I was able to change the oil and the problem that for my truck to the service Rachelle brook was able to change the oil and the problem that for my truck to the service Rachelle brook fortunately with Corpo More

by MEHERDADRAOUFI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julio Rodriguez, Raed Malaeb, Alex Klaumenzer
Mar 30, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for your business and the 5-Star review! We're thrilled to hear you had a great experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

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