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Van Nuys Chrysler Dodge Jeep Ram - Service Center

Van Nuys, CA

4.1
2,661 Reviews
Call Service Center (855) 298-3373

2,661 Reviews of Van Nuys Chrysler Dodge Jeep Ram - Service Center

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March 23, 2022

Now servicing my third Jeep, with current and last since 2014. Have had a great experience every visit. More

by yourstruly0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Payman
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Mar 30, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the great review! We're thrilled to hear you had a wonderful experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

March 23, 2022

Prices are too high. Service personnel can be more personal. Better explanation on on the service getting done! More

by ulmerkcu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Asatryan
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 30, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Hello , We're disappointed to hear you felt your experience was anything but 5-Stars. We'd like to look into your visit with us. Please reach out to our service director, Mike Astrayan, when you find the time. You can reach him at mikea@russellwestbrookcdjr.com or direct at 818.423.6255 Respectfully, Russell Westbrook CDJR

March 23, 2022

Professional, courteous, honest and fast! From the moment I drove onto the lot I felt my jeep would be in excellent hands. Plenty of staff willing and waiting to assist. More

by CHRISPEAULA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benny rocks! Excellent customer service!!
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Mar 30, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for taking the time to let us know about your recent experience at Russell Westbrook CDJR. We really appreciate your business and support. Let us know if there is anything else we can help you with!

March 22, 2022

I love the service, weggens was a great help buying my jeep, very good experience and also very good customer service More

by ladymiriam63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 30, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the great review! We're thrilled to hear you had a wonderful experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

March 22, 2022

The best service by far. I would recommend it to all my friends and family More

by cameron27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Payman
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Mar 30, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for taking the time to let us know about your recent experience at Russell Westbrook CDJR. We really appreciate your business and support. Let us know if there is anything else we can help you with!

March 21, 2022

There friendly well some R needs more looking on the eye and more friendly to More

by FERNANDEZOFELIA71
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 30, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the great review! We're thrilled to hear you had a wonderful experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

March 21, 2022

Bennie was great. Delivered car on time and work done as promised. Will be back. More

by paulbeechen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 30, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for taking the time to let us know about your recent experience at Russell Westbrook CDJR. We really appreciate your business and support. Let us know if there is anything else we can help you with!

March 21, 2022

Fast service but only problem was misplacing my keys. Not the advisors fault. It was the sales person. Recommend service but don’t recommend anyone from sales More

by jamilbondoc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 30, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for taking the time to let us know about your recent experience at Russell Westbrook CDJR. We really appreciate your business and support. Let us know if there is anything else we can help you with!

March 20, 2022

Service department is excellent! They pay attention our concern and vehicle fix ! Service advisor Payman is excellent advisor! Highly recommended dealership! More

by Frankalicia5160
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Payman in service department
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Mar 30, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the great review! We're thrilled to hear you had a wonderful experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

March 20, 2022

Good service very happy the service consultant was very nice and helpful person satisfied with service More

by dfgonzalezjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Jr Herrera-lopez
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Mar 30, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the great review! We're thrilled to hear you had a wonderful experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

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