Van Nuys Chrysler Dodge Jeep Ram - Service Center

Payman at Russell Westbrook Ram dealership has really taken good care of my truck make sure I was comfortable while I was waiting and when my truck needed service for a call back paid for a rental car fo taken good care of my truck make sure I was comfortable while I was waiting and when my truck needed service for a call back paid for a rental car for me two thumbs up More

I had a big problem with my vehicle a jeep renegade 2020, and Hector Herrera the service manager was very helpful, and Hector Herrera the service manager was very helpful, More

I had a few things I noticed while on a long road trip. Between a few repairs and some normal, mileage related service I had a long list. My service rep., Armen, was very responsive and kept me up to date Between a few repairs and some normal, mileage related service I had a long list. My service rep., Armen, was very responsive and kept me up to date on the work. This was consistent with unrelated work I had done earlier this year. They got it all done in a very timely manner. They're helping me keep my Jeep on the trail and it's much appreciated! More

In all honesty I truly wish I didn’t have to write this but this dealership is the worst I’ve dealt with in all my years of car purchasing especially the service department. I don’t believe they’ve ever h but this dealership is the worst I’ve dealt with in all my years of car purchasing especially the service department. I don’t believe they’ve ever heard of customer service. Very sad More

I came in without an appointment, but the service representative was very helpful and checked me in representative was very helpful and checked me in More

Parham is the best. He’s so pleasant to work with. I will come back and refer all my friends. Thanks He’s so pleasant to work with. I will come back and refer all my friends. Thanks More

I scheduled an oil change and a software recall at 7 AM to be done on my Jeep Gladiator. They wanted me to leave my vehicle there all day, which I didn’t think was necessary. They got the work done in 2 ho to be done on my Jeep Gladiator. They wanted me to leave my vehicle there all day, which I didn’t think was necessary. They got the work done in 2 hours. The waiting area is not desirable. Bathrooms say not for public use, which makes a person think they were only for employees. I don’t live in Burbank, so I don’t need to worry about going back. More

I’ve been going to this dealership over three years now and the customer service is always nice. and the customer service is always nice. More

In the beginning guy the issue of the The cost of the changing the lightbulbs, but I spoke yesterday to the service director Mike he was very nice and he helped me and I’m very satisfied right now changing the lightbulbs, but I spoke yesterday to the service director Mike he was very nice and he helped me and I’m very satisfied right now More

Horrible service took my 2006 Chrysler for diagnostic and didn’t get anywhere with them didn’t get anywhere with them More