Van Nuys Chrysler Dodge Jeep Ram - Service Center

The service writer was polite, I did not have to wait a long time for the oil change. long time for the oil change. More

Easy to schedule my appointment, polite and fast service. Better service than my local dealer so don’t mind driving the extra half hour. Better service than my local dealer so don’t mind driving the extra half hour. More

Your service was impeccable payman was great he followed up every time got me in and out exactly as I asked and I would recommend your service to anybody a lot better than a Santa Monica dealer which wa up every time got me in and out exactly as I asked and I would recommend your service to anybody a lot better than a Santa Monica dealer which was horrible More

They were trying to convince me nothing's wrong with my car Where there clearly was my transmission kicking car Where there clearly was my transmission kicking More

I took my jeep in. . service department did a good job on it. Hector was alot help as well. . service department did a good job on it. Hector was alot help as well. More

Being a female it can be intimidating to walk into the service department at any dealer. When I walked into the service department not one of the 5 gentleman behind the desk even acknowledged me or greete service department at any dealer. When I walked into the service department not one of the 5 gentleman behind the desk even acknowledged me or greeted me. Not even the service manager Hector Herrera. When I said good morning, the response I received was “we will be with you in a minute. Really 5 guys behind the desk and at this time I’m the only customer in there and I have to wait? Worse, I wasnt even greeted. They kept my car overnight with no loaner, drove it 150 miles and called me to tell me they need to drive it another 100 plus miles. The service at Jeep has went down. I’ve been with Jeep for my past 2 cars and the current car. I really don’t think I will be going back to any Jeep More

Compared to other dealers, this place leaves a lot to be desired. The service is lacking in many ways. desired. The service is lacking in many ways. More

The service department has always taken care of my vehicle and I truly appreciate it. vehicle and I truly appreciate it. More

Excellent service thank you…you guys were on top of everything…greatly appreciated…God bless everything…greatly appreciated…God bless More

Love this place went above and beyond to make me happy definitely recommended thank you guys definitely recommended thank you guys More