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Van Nuys Chrysler Dodge Jeep Ram - Service Center

Van Nuys, CA

4.1
2,661 Reviews

2,661 Reviews of Van Nuys Chrysler Dodge Jeep Ram - Service Center

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May 18, 2022

Great service! Eddie and Mike are the best. Car was delivered exactly when they said it was and nice and clean with their courtesy wash. More

by Niles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the great review. We're thrilled to hear you had a wonderful experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

May 17, 2022

Took my 2017 Chrysler Pacifica in for an oil change, also had the tires rotated, rebalanced, and aligned. Drives like new, and this very busy service department was totally professional. Vahe helped me altho More

by Minivan dude
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vahe, Payman
May 20, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

We're thrilled to hear you had a great experience with our team. Thank you for trusting us with your business. Please let us know if there is anything else we can help with.

May 17, 2022

Benny was great and kept me informed the whole way through, really appreciate how he communicated More

by 203971
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny
May 20, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the great review. We're thrilled to hear you had a wonderful experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

May 16, 2022

Car not ready service advisor doesn't call back car has been kept 6 days longer than what I was told. More

by artncraw1
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Mike Asatryan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benny , Raed Malaeb, Alex Klaumenzer
May 18, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Hello, We take feedback seriously and would like to look into your visit with us. Please reach out to our service director, Mike Astrayan, when you find the time. You can reach him at mikea@russellwestbrookcdjr.com or direct at 818.423.6255 Respectfully, Russell Westbrook CDJR

May 16, 2022

I appreciate the service advisers. They listen to your concerns and try to help you out with your needs. Only thing I wasn't happy about i didn't get my car wash from your dealership. More

by CECILIACRUZ415
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for taking the time to let us know about your recent experience at Russell Westbrook CDJR. We are dedicated to always improving, so please reach out to us if there is anything else we can assist you with.

May 14, 2022

Just got the Jeep back yesterday. Junior was very professional and a pleasure to deal with. Even with the bad news about the rat problem with the wiring, he remained focused and saw t More

by hoffman_lewis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armenak Galstyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Del Rio, Alex Klaumenzer
May 26, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for your business and the 5-Star review! We're thrilled to hear you had a great experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

May 06, 2022

Hi, I really like the service at this dealer. They always have my car done on time and provide me a ride if I need it. More

by mijichich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2022 -

mijichich responded

Thanks!

May 06, 2022

Nice staff. Good communication. Got the job done in less time than expected. I am satisfied. More

by michael.canter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armin
May 13, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the great review. We're thrilled to hear you had a wonderful experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

May 06, 2022

Fast and amazing service. The advisor was so friendly and welcoming. I would go back again for sure. More

by amakerian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the great review. We're thrilled to hear you had a wonderful experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

May 05, 2022

Service was very good. It was fast and they did a good job and they were very clean. More

by carlosdelaguila33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for taking the time to let us know about your recent experience at Russell Westbrook CDJR. We really appreciate your business and support. We are dedicated to always improving, so please reach out to us if there is anything else we can assist you with.

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