Van Nuys Chrysler Dodge Jeep Ram - Service Center

Payman was really good. He understood my need for a car. He did everything he could to help me out. He understood my need for a car. He did everything he could to help me out. More

Very impressed with the service I got from Payman. Followed up, offered alternatives, and solved my issues faster than promised. Will definitely use this service department from now on with my Trackha Followed up, offered alternatives, and solved my issues faster than promised. Will definitely use this service department from now on with my Trackhawk. More

Falsely represented parts of availability and turnaround time. Was without my truck for 2 1/2 days. Was told it would take one day. I was also told before I came in the parts were available and then all of time. Was without my truck for 2 1/2 days. Was told it would take one day. I was also told before I came in the parts were available and then all of a sudden they weren’t once I arrived. More

very bad service. ..I don't recommend it to anyone...very irresponsible, they tell you that the day after the job will be ready and four days go by and nothing has been ..I don't recommend it to anyone...very irresponsible, they tell you that the day after the job will be ready and four days go by and nothing has been done to it... More

WORST EXPERIENCE ever! service department damaged my chargers wrap stripes and did not want to fix it, had it there for almost 3 weeks and did not fix one single thing from service department damaged my chargers wrap stripes and did not want to fix it, had it there for almost 3 weeks and did not fix one single thing from what i asked them to fix initially, they wanted to quote and charge me even though i’m fully covered and with bumper to bumper as well, and to top it off i noticed they had ruined and damaged my cars stripes, used the excuse of it being jet fuel and the weather, and said it wasn’t there fault the car got ruined while it was parked in there department, like i said worst experience ever, i atleast told them to fix the damage that was caused and asked for nothing more , they had me take the car back for another 3 days including the weekend just to tell me again they where not gonna be responsible for it nor fix it and said there’s nothing more i can do or say that will make them fix it More

Your C/S are erregants no attention in my request. better of M.Benz.Dealer down the street great services, by the way thank you for Uber rides👍 better of M.Benz.Dealer down the street great services, by the way thank you for Uber rides👍 More

Service was adequate and Rogelio went all the extra mile to make sure the work is done right and on time. to make sure the work is done right and on time. More

Thank you so much for the service, excellent customer service, Hector Jr helped me and was right on time service, Hector Jr helped me and was right on time More

Hector was very helpful with getting the repairs done for my car. He always takes care of my repair needs in a timely manner. my car. He always takes care of my repair needs in a timely manner. More

Excellent customer service, personal kind friendly and helpful, I’m very happy with the job they did. Thank you guys. helpful, I’m very happy with the job they did. Thank you guys. More