Van Nuys Chrysler Dodge Jeep Ram - Service Center

great service. the work was efficiently completed and all of the communication was timely. thank you. the work was efficiently completed and all of the communication was timely. thank you. More

Really good customer service with Rogelio muchas gracias por su ayuda en el servicio 100 💯 por su ayuda en el servicio 100 💯 More

The express service is not express at all, it takes them to long for just an oil change. My windshield wipers are damage and my tires have locks ob them and they supposed to be rotated. to long for just an oil change. My windshield wipers are damage and my tires have locks ob them and they supposed to be rotated. More

It been a long 4-5 year journey with my wife's car and a repeat issue with struts and shocks (4 times for this and still installed incorrectly and making noise) as well as other issues not properly fixed. Y repeat issue with struts and shocks (4 times for this and still installed incorrectly and making noise) as well as other issues not properly fixed. You rely on dealerships to make your car whole again, more than a mechanic would that doesn't "deal" in your specific car(s). This, unfortunately, has not been the case. Waiting 2 weeks with your car in a lot (tracked by GPS), because a radio won't get reception (after being replaced with a new radio for a bad Bluetooth only), is unacceptable. Tell the customer to being it home until you have time to investigate it... when you have a 1 and 3 year old, every car counts. Warranty service os always a $100 deductible and only covers 5 days of an economy, bare minimum rental. Someone in charge of the service department needs to get better at organization, prioritizing repairs on the lot, or simply fired. DODGE/CHRYSLER/JEEP/RAM needs to give this location a demerit and watch their progress. Unacceptable. Front office is nice, Benny is great, no idea who the service team is that they just shrug their shoulders about every time they fall short for us. Always suppose to be a carwash... maybe had 1 out of the dozen times it's been there... and that's because I complained I never got it. More

Payman. Mh service provider is great! He makes sure I’m happy with my service ! Mh service provider is great! He makes sure I’m happy with my service ! More

Benny was the best he went over mike to help me out . Best rep I have ever seen to help customer Best rep I have ever seen to help customer More

Always come to Hector can’t thank him enough for his help. Give him a raise help. Give him a raise More

Very good atención good service I recommend this dealership for future buyers thank you do dealership for future buyers thank you do More

The worst dealership, they do not answer the phone, and when they do they are extremely unhelpful like the Service manager Hector. Extremely unhelpful and not knowledgeable at all. Even the reception was when they do they are extremely unhelpful like the Service manager Hector. Extremely unhelpful and not knowledgeable at all. Even the reception was unpleasant and uncaring. More

fast and reliable. .hector JR help me with everything that is had to be done with my car .hector JR help me with everything that is had to be done with my car More