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Van Nuys Chrysler Dodge Jeep Ram - Service Center

Van Nuys, CA

4.0
2,608 Reviews
Call Service Center (855) 298-3373

2,608 Reviews of Van Nuys Chrysler Dodge Jeep Ram - Service Center

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January 17, 2023

Great people very professional and honest Help me a lot with everything I needed totally recommended More

by Yishayom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 18, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you so much for your glowing review! The Russell Westbrook Chrysler Dodge Jeep RAM team is always here to help!

January 17, 2023

Jr. Is the best. Very professional and follows up with info . Tech did a great job on the repairs. More

by gsoultanian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armenak Galstyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jr was my service writer. *****, Juan Del Rio, Alex Klaumenzer
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Jan 18, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for this great review of Russell Westbrook Chrysler Dodge Jeep RAM! The team is glad to have your trust in our business.

January 17, 2023

The service writer is the only reason I keep coming back . Very well versed . Appreciate his help More

by Shidnermark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 18, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

Our team is always here to help you out! Thank you so much for supporting Russell Westbrook Chrysler Dodge Jeep RAM and we will see you next time!

January 17, 2023

Responsive attentive helpful fast pleasant great work, polite thorough 15 words 15 words 15 words 15 words 15 words More

by SH0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
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Jan 18, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the review! We are so glad to hear that you had such a successful experience working with the Russell Westbrook Chrysler Dodge Jeep RAM team. Drive safely, and we hope to see you back again down the road!

January 16, 2023

Very professional and always get the work done on time and when they say there are! Rodger was very professional and polite. More

by ktapia9924
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rogelio aka Rodger
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Jan 16, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the review! We are so glad to hear that you had a successful service experience working with Rodger and the Russell Westbrook Chrysler Dodge Jeep RAM team. Drive safely, and we hope to see you back!

January 16, 2023

Armen was very nice and professional. He had a lot of patients doing the reward program and respect the time working with me More

by ticadevil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armen
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Jan 16, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thanks for this great feedback! It is awesome to hear that you felt taken care of by Armen. He will appreciate the shoutout!

January 16, 2023

Armen is one of the great and awesome guys in service center. He made sure that my concerns were addressed immediately. He constantly updated me about the status of the repair and whatever things to be More

by rosamaria32014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armenak Galstyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 16, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

We are delighted to receive this praise for Armen! He will appreciate your kind words. It is great to hear that you felt taken care of by the Russell Westbrook Chrysler Dodge Jeep RAM team. Thank you for working with us!

January 15, 2023

Thank you for taking care of my pending recall that other dealership service department refused to take care of it!!!!! Keep up good working. More

by Allen Badal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 16, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

Allen, thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Russell Westbrook Chrysler Dodge Jeep RAM team. Drive safely, and we hope to see you back again down the road!

January 15, 2023

Be careful might leave the dealership with 20k over the MSRP. If you are new to buying vehicles this is not the place. More

by Jakejaseen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rayan Saab
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Jan 19, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

Jake, I am sorry to hear that you were dissatisfied with our pricing, as we strive to remain fair and competitive in that regard. I would be happy to speak with you directly and see what I can do to assist you from here on out, so please don't hesitate to give me a call. Thank you, Raed Malaeb - General Manager - raedm@russellwestbrookcdjr.com - (818) 787-0800

January 15, 2023

I had a problem with my warranty and the dealership was zero help. I've been struggling to connect with the right person at Chrysler over the phone for 3 weeks when this could have been resolved by the dea More

by DELTAWING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Benny
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Jan 16, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

I apologize for the issues you have encountered working with us. It is our goal to deliver accommodating service, and we never intend to inconvenience our guests. I would appreciate the chance to speak with you directly to see what more I can do to assist with your situation and help fix things. If you are willing to discuss this further, please feel free to reach out. Best, Mike Astrayan - Director of Fixed Operations - mikea@russellwestbrookcdjr.com - (818) 423.6255

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