Van Nuys Chrysler Dodge Jeep Ram - Service Center

Great dealership! Great people. Timely service. Good service had no problem getting my car service had no problem coming in to the service department Great people. Timely service. Good service had no problem getting my car service had no problem coming in to the service department More

Even though they have been pretty busy for the longest time now, and been having a shortage of parts due to the recent economy shuts downs due to the pandemic, they still try to get your car serviced as f time now, and been having a shortage of parts due to the recent economy shuts downs due to the pandemic, they still try to get your car serviced as fast as they can and in a timely manner. Very attentive and very friendly given the circumstances. Keep up the great work 👍! More

Quick service. Was acknowledged by the available members in the lobby. Armen got me in and out for a speedy service. Was acknowledged by the available members in the lobby. Armen got me in and out for a speedy service. More

Some of the employees ant this dealership are scammers and con artist and doing shady business. and con artist and doing shady business. More

Had a really bad experience. Took my Jeep into service for a dead battery. Was then told it was a bigger internal electrical problem and that it would take more days to get it ba Took my Jeep into service for a dead battery. Was then told it was a bigger internal electrical problem and that it would take more days to get it back. Waited three week to get a call to come pick up my car. When I got there I asked what the problem was and they told me it was just a dead battery. I waited three weeks to get my Jeep serviced for a dead battery. The service advisor was very nonchalant about what happen and never apologized. Payman never call to keep me updated on the job either, I always had to reach out. More

Hector has great customer services goes the extra step to make sure , you are happy with the service. make sure , you are happy with the service. More

Service was overall good. However I noticed via the service invoice the wrong engine was ordered for our vehicle. This probably extended the time of service for our vehicle wh However I noticed via the service invoice the wrong engine was ordered for our vehicle. This probably extended the time of service for our vehicle which was in service for over two months. Payman, our advisor, did a good job helping us out, though. More

Constantly lying and selling lemons. Multiple visits withour repair. Never responds. Wont fix recall. Wont fulfill on warranty obligations. Multiple visits withour repair. Never responds. Wont fix recall. Wont fulfill on warranty obligations. More

Super fast, through service. Very nice team that is very responsive to your needs. Choose Russ Jeep! Very nice team that is very responsive to your needs. Choose Russ Jeep! More

Excellent customer service as always. Very satisfied. Special Thanks to Vahe who was my service advisor. Very satisfied. Special Thanks to Vahe who was my service advisor. More