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Van Nuys Chrysler Dodge Jeep Ram - Service Center
Van Nuys, CA
2,608 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,608 Reviews of Van Nuys Chrysler Dodge Jeep Ram - Service Center
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January 28, 2023
Payman Arjang was clear and very professional in his communication. Also Inform me of alternatives and allowed me to choose which direction to proceed. communication. Also Inform me of alternatives and allowed me to choose which direction to proceed. More
by bert.terreri
Verified CustomerEmployees Worked With
Payman Arjang
January 27, 2023
Perfect very good service. Specially, with Armen service, writer they did very good job. And very fast, nice and clean. Definitely I recommended. Specially, with Armen service, writer they did very good job. And very fast, nice and clean. Definitely I recommended. More
by l_cherkezyan
Employees Worked With
Armen babudzhyan
January 27, 2023
Broke lug nut inside rim. Did not fix it and manger hasn’t called back!!! Did not fix it and manger hasn’t called back!!! More
by Sheba
Employees Worked With
January 26, 2023
Service was good. However, I had to wait 2.5 hours for an oil change and tire rotation?? Was told they don’t have appointments for oil changes, yet the appoint was ex However, I had to wait 2.5 hours for an oil change and tire rotation?? Was told they don’t have appointments for oil changes, yet the appoint was exactly for service needed, which was the oil change and tire rotation, so I was a bit confused! Also, as I was waiting at the dealer, I noticed my car parked for about 40 minutes. When I asked if it was ready, I was told they were just about to call me to let me know that it was. Therefore, I was probably sitting there for 40 minutes when my car was ready already! So I think they overbook and don’t have enough staff to work. More
by Reviewer1
Employees Worked With
Hector Ibarra
January 26, 2023
They called me 1 hours before they closed by leaving a voice message Saying “ hi this is Eddie your vehicle is ready bye” no letting me know they close in an hour So I waste time gas and money Not voice message Saying “ hi this is Eddie your vehicle is ready bye” no letting me know they close in an hour So I waste time gas and money Not the only problem I have with them. Everytime I go they xxxx something up. Or “check” it such as cabin filter which they haven’t changed regardless me paying it. If I were you I wouldn’t trust them with more than an oil change And I’m sure they only do it every other time More
by arturomain12
Employees Worked With
Other Employees :
Rene Robles, Jonathan Schwartz, Raed Malaeb, Alex Klaumenzer, Matt Eatezadi, Rayan Saab, Walid Benterki
January 25, 2023
After putting $2k into repairs for my car it still did not fix the problem and my car had been at the dealership for weeks. I ended up having to get a new car. Very disappointing. not fix the problem and my car had been at the dealership for weeks. I ended up having to get a new car. Very disappointing. More
by dsb
Employees Worked With
January 25, 2023
Very clean, very friendly staff. Fast service for being so busy. My Land Cruiser was in and out in no time. Roger was very welcoming and honest. Will be back again. Fast service for being so busy. My Land Cruiser was in and out in no time. Roger was very welcoming and honest. Will be back again. More
by gilmkiii
