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Van Nuys Chrysler Dodge Jeep Ram - Service Center

Van Nuys, CA

4.1
2,661 Reviews
Call Service Center (855) 298-3373

2,661 Reviews of Van Nuys Chrysler Dodge Jeep Ram - Service Center

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March 02, 2023

Vahe is the best in Van nuys Chrysler . I Always receive the best service from Vahe and his team… More

by manushboshyan70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vahe
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Mar 03, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thanks for the great review of Russell Westbrook Chrysler Dodge Jeep RAM. Vahe and the team appreciate your support.

March 02, 2023

Excellent service. Always above and beyond. Great professionalism and expertise when it comes to my jeep wrangler Rubicon. Payman my Service Advisor was super friendly More

by PETERDRASNIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armenak Galstyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Badie Audish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Schwartz, Raed Malaeb, Alex Klaumenzer, Rayan Saab, Walid Benterki
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Mar 03, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

Peter - It is great to see that you trust your Rubicon in the capable hands of our service team and we are delighted to have received this excellent review. Thank you for supporting Russell Westbrook Chrysler Dodge Jeep RAM and we will see you next time!

February 28, 2023

Excellent service! Payman is so knowledgeable and perfect customer service! I will be back TU More

by BJKOBOBEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Payman
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Mar 01, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thanks for the excellent review of Russell Westbrook Chrysler Dodge Jeep RAM. We look forward to working with you again down the road!

February 28, 2023

THE ABSOLUTE WORST. From the moment i signed on the dotted line .. Look at their reviews . from finance to service. The sheer incompetence is astounding .They had my veh More

by Misskim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
the gal who answers the phone is. sweetheart and seems to be genuine
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Mar 01, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

I sincerely apologize for the issues you have encountered with your vehicle and working with my team. We strive to deliver a professional service experience and never intend to inconvenience our guests. I would appreciate another chance to speak with you to see what more I can do to help make things right. If you are willing to discuss this further, please feel free to reach out. Best, Mike Astrayan - Director of Fixed Operations - mikea@russellwestbrookcdjr.com - (818) 423.6255

Mar 03, 2023 -

Misskim responded

Sure i’d LOVE to have a conversation about my horrific experience with Russell Westbtook. and the most recent service experience. . My experience purchasing was equally disappointing but that’s water under the bridge now. I will call the e number in the early afternoon or feel free to text first then call if possible my number at you’re convenience. 760-688-2017. Thank you kindly, Kimber

February 28, 2023

Everyone at this dealership are extremely rude, don’t explain things clearly, paying customers are treated like trash. More

by AKHIRAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Serena Morales
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Mar 01, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

This is not the service we strive to provide, and I'm very sorry if we left the wrong impression during your visit. I'd appreciate the opportunity to learn more about your experience and see if there's anything I can do to help here. If you're interested in speaking about this further, please feel free to contact me directly when you have a moment. Thank you, Mike Astrayan - Director of Fixed Operations - mikea@russellwestbrookcdjr.com - (818) 423.6255

February 27, 2023

Very helpful. It was an easy and smooth stress free process. I would definitely recommend. More

by CHAVEZA07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 27, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

We are so happy our Russell Westbrook Chrysler Dodge Jeep RAM team earned your five stars. Thanks for the recommendation, we hope to assist you again in the future!

February 26, 2023

Great service and friendly staff I really enjoyed my experience working with the team in van Nuys More

by bKHALEGHIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 27, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the review! We are thrilled to hear that you had a successful experience working with the Russell Westbrook Chrysler Dodge Jeep RAM team. Drive safely, and we hope to see you back again down the road!

February 25, 2023

I dropped off my car for service after making a reservation 4 weeks in advance. Everything worked perfectly. Professional and efficient team all around. Thank you. More

by geetyme62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Jr.
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Feb 27, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the review! We are so glad to hear that you had a successful experience working with the Russell Westbrook Chrysler Dodge Jeep RAM team. Drive safely, and we hope to see you back again down the road!

February 24, 2023

Good service, in time, friendly stuff, will be back at any time, thank you. Andreas More

by andreaskroner82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 24, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the great review and kind words about the team here at Russell Westbrook Chrysler Dodge Jeep RAM! See you next time.

February 23, 2023

Had a great experience at this dealership. I was provided with transportation while my car was getting services and the staff were very friendly. More

by glopez.27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 24, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the kind words and thoughtful review! We are delighted that our team provided you with top-notch service and we look forward to assisting you next time. -- Russell Westbrook Chrysler Dodge Jeep RAM Team

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