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Van Nuys Chrysler Dodge Jeep Ram - Service Center

Van Nuys, CA

4.1
2,661 Reviews

2,661 Reviews of Van Nuys Chrysler Dodge Jeep Ram - Service Center

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March 18, 2023

The reason we take our car to RW is the service manager Benny. He’s trust worthy and I always feel like I taken care of w great service that I trust More

by NILOOBEDROOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny Marita
Mar 20, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the review! We are so glad to hear that you had a successful service experience working with Benny and the Russell Westbrook Chrysler Dodge Jeep RAM team. Drive safely, and we hope to see you back again down the road!

March 17, 2023

Excelent service. ..the adviser Armen like always very Nice and Respectful Thank you! I will recommend you! More

by guicela.lopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armen
Mar 20, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

Armen and the Russell Westbrook Chrysler Dodge Jeep RAM team appreciate your loyal business!

March 15, 2023

EXELLENT SERVICE MY SERVICE ADVISOR PAYMAN ALWAYS ON POINT IF I HAVE INSSUE WITH MY JEEP AND HES FAST RELIABLE RIGHT AWAY KEEP UP GOOD WORK PAYMAN VERY FRIENDLY AND RELIABLE AND OTHER PERSON WANT TO S More

by riggs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
PAYMEN, HECTOR
Mar 15, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the review! We are so glad to hear that you had such a successful service experience working with Hector, Payman, and the Russell Westbrook Chrysler Dodge Jeep RAM team. Drive safely, and we hope to see you back again down the road!

March 15, 2023

G o o d. S o f a r, r e l i a b l e More

by rhplusa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny
Mar 16, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

This is great to hear! We are pleased to earn your 5-star review! Thanks from the entire team here at Russell Westbrook Chrysler Dodge Jeep RAM!

March 15, 2023

The dealership told me if I had any problems or need anything to come back they would take good care of me and they did.. I needed gas... More

by lasann2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moussa Elreda
Mar 16, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

We are happy we could assist you! Thank you for choosing Russell Westbrook Chrysler Dodge Jeep RAM and for sharing your experience with our team. Drive safely until we see you again!

March 15, 2023

Benny gives excellent service, always there to help. Always go to him when I need something done on my Jeep More

by gbg917
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armenak Galstyan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Asatryan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benny from service department , Juan Del Rio, Alex Klaumenzer, Rayan Saab
Mar 16, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

We're ecstatic that Benny has earned your confidence! Thanks for being a Russell Westbrook Chrysler Dodge Jeep RAM customer. Drive safe, and we look forward to your next visit!

March 15, 2023

Horrible customer service! Leased vehicle was having water leaking issues with puddles all over inside, and they would not try to help, told us no loaner and have to wait over More

by Family First
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure!
Mar 20, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

I am very sorry to hear about the issues you are having with your car. We pride ourselves on accommodating, efficient service and it is disappointing that you have experienced any inconvenience. I would like to step in and see how we can better assist you moving forward. I will look for your contact information, but please feel free to give me a call directly as well. Thank you, Mike Astrayan - Director of Fixed Operations - mikea@russellwestbrookcdjr.com - (818) 423.6255

March 14, 2023

Great dealership excellent staff especially Mr Benny at the service department always helpful and kind will recommend with friends and families More

by joseph1590
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny Marita
Mar 15, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for reviewing our amazing team! All of us at Russell Westbrook Chrysler Dodge Jeep RAM appreciate your business!

March 14, 2023

Prepaid service should be a priority and should not be made to wait hours and hours for a simple oil change. More

by wyn.distor
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for this feedback! We are always looking for ways to improve for our guests, and we will be sure to keep this in mind in the future. If there is anything more we can do to assist you, please feel free to reach out. Best, Mike Astrayan - Director of Fixed Operations - mikea@russellwestbrookcdjr.com - (818) 423.6255

March 13, 2023

Armen has always been so helpful and easy to work with. He provides the best and most efficient help in a timely manner. I am able to trust him whenever I bring my car in last minute or for a scheduled ser More

by rrfarrokhi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armen
Mar 13, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

Armen is exactly as you described. He has a passion for assisting clients and is packed with knowledge. Thank you for your business from your friends at Russell Westbrook Chrysler Dodge Jeep RAM!

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