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Van Nuys Chrysler Dodge Jeep Ram - Service Center
Van Nuys, CA
2,608 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,608 Reviews of Van Nuys Chrysler Dodge Jeep Ram - Service Center
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February 28, 2023
THE ABSOLUTE WORST. From the moment i signed on the dotted line .. Look at their reviews . from finance to service. The sheer incompetence is astounding .They had my veh From the moment i signed on the dotted line .. Look at their reviews . from finance to service. The sheer incompetence is astounding .They had my vehicle 3 weeks. $700 for a fob and key. call a locksmith i PROMISE you do NOT need the dealership to program your key. and another $1500 for a module. $2200 + ang i get my van back in WORSE condition and still same issue. Anti-theft mode. they program the module wrong so my odometers is flashing. .. THEY can’t even do their jobs correctly. Every single service rep is MISERABLE. NOT A SMILE in the house More
by Misskim
Verified CustomerEmployees Worked With
the gal who answers the phone is. sweetheart and seems to be genuine
February 27, 2023
Very helpful. It was an easy and smooth stress free process. I would definitely recommend. It was an easy and smooth stress free process. I would definitely recommend. More
by CHAVEZA07
Employees Worked With
February 26, 2023
Great service and friendly staff I really enjoyed my experience working with the team in van Nuys experience working with the team in van Nuys More
by bKHALEGHIAN
Employees Worked With
February 25, 2023
I dropped off my car for service after making a reservation 4 weeks in advance. Everything worked perfectly. Professional and efficient team all around. Thank you. reservation 4 weeks in advance. Everything worked perfectly. Professional and efficient team all around. Thank you. More
by geetyme62
Employees Worked With
Hector Jr.
February 24, 2023
Good service, in time, friendly stuff, will be back at any time, thank you. Andreas any time, thank you. Andreas More
by andreaskroner82
Employees Worked With
February 23, 2023
Had a great experience at this dealership. I was provided with transportation while my car was getting services and the staff were very friendly. I was provided with transportation while my car was getting services and the staff were very friendly. More
by glopez.27
Employees Worked With
February 23, 2023
Communication was very poor. We had to constantly beg for updates. If we had just received communication from the beginning about time estimates it would have been fine. Our cont We had to constantly beg for updates. If we had just received communication from the beginning about time estimates it would have been fine. Our contact at the dealership also continually spoke down to me (a woman) asking if I needed to have my spouse (a man) on the phone as well. More
by kcwanner
Employees Worked With
Payman
February 23, 2023
Customer service was fantastic, they fixed my car in a timely matter and updated me on the progress. Highly recommend this dealer for anyone that has a chrysler Dodge Jeep or Ram. timely matter and updated me on the progress. Highly recommend this dealer for anyone that has a chrysler Dodge Jeep or Ram. More
by yeprem
