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Van Nuys Chrysler Dodge Jeep Ram - Service Center

Van Nuys, CA

4.0
2,608 Reviews
Call Service Center (855) 298-3373

2,608 Reviews of Van Nuys Chrysler Dodge Jeep Ram - Service Center

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March 02, 2023

Friendly and took care of business. Kept me informed. They are very busy…too busy. More

by drutt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Espindola
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Mar 02, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thanks for the review of Russell Westbrook Chrysler Dodge Jeep RAM. We appreciate your feedback and patience.

March 02, 2023

Worst Dealership, unprofessional Service advisor and horrible communication. Please call me for further details 747-250-6000 More

by Carlos Garcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Asatryan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benny
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Mar 05, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for your feedback, Carlos. We strive to provide our guests with 5-star experiences and your review is disappointing to see. I would like to step in to help you in any way that I can and I hope you'll give me a call to discuss the matter further. Thank you, Mike Astrayan - Director of Fixed Operations - mikea@russellwestbrookcdjr.com - (818) 423.6255

March 02, 2023

Benny was very helpful getting the truck into the shop and getting me a ride home and back to shop once the warranty work was done. More

by Rconklin
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benny
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Mar 03, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

Benny and the entire Russell Westbrook Chrysler Dodge Jeep RAM team are thrilled to see your glowing review! Thank you so much for your support and we will see you next time!

March 02, 2023

Armen, our service advisor had great communication and a sense of urgency. Was attentive to our needs. Much appreciated. Thank you. More

by lvzecena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armen service advisor
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Mar 03, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thanks for the great review of Russell Westbrook Chrysler Dodge Jeep RAM. We will be sure to pass along your kind words to Armen.

March 02, 2023

This place rocks! Excellent service, great attitude, very responsive. Overall, a very nice and helpful crew. More

by sobelrob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 03, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

Our team is always happy to help you out! Thank you so much for supporting Russell Westbrook Chrysler Dodge Jeep RAM and please let us know if you need anything at all down the line!

Mar 03, 2023 -

sobelrob responded

Perfect

March 02, 2023

Very efficient, and professional service. I had an excellent experience. Excellent price, no surcharges and excellent communication. More

by triangleac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 03, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

We're thrilled our team hit the mark with attentive communication, a great price, and professional service! Thanks for choosing Russell Westbrook Chrysler Dodge Jeep RAM. Drive safe, and we hope to work with you again down the road!

March 02, 2023

Service center returned my car 2 MONTHS after i dropped it off because of negligence and lack of following up within their department. Very frustrating and disappointing. More

by Denisse Z.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rogelio Espindola
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Mar 21, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

Denisse - I am sorry to see that you did not receive 5-star service and I would like to step in to make sure that your future visits are nothing but excellent. Please give me a call at your earliest convenience and I will be happy to help. Thank you, Mike Astrayan - Director of Fixed Operations - mikea@russellwestbrookcdjr.com - (818) 423.6255

March 02, 2023

Vahe is the best in Van nuys Chrysler . I Always receive the best service from Vahe and his team… More

by manushboshyan70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vahe
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Mar 03, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thanks for the great review of Russell Westbrook Chrysler Dodge Jeep RAM. Vahe and the team appreciate your support.

March 02, 2023

Excellent service. Always above and beyond. Great professionalism and expertise when it comes to my jeep wrangler Rubicon. Payman my Service Advisor was super friendly More

by PETERDRASNIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armenak Galstyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Badie Audish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Schwartz, Raed Malaeb, Alex Klaumenzer, Rayan Saab, Walid Benterki
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Mar 03, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

Peter - It is great to see that you trust your Rubicon in the capable hands of our service team and we are delighted to have received this excellent review. Thank you for supporting Russell Westbrook Chrysler Dodge Jeep RAM and we will see you next time!

February 28, 2023

Excellent service! Payman is so knowledgeable and perfect customer service! I will be back TU More

by BJKOBOBEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Payman
Report | Print
Mar 01, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thanks for the excellent review of Russell Westbrook Chrysler Dodge Jeep RAM. We look forward to working with you again down the road!

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