Van Nuys Chrysler Dodge Jeep Ram - Service Center

Dealership has excellent customer service . They really pay attention to detail and about customers concerns They really pay attention to detail and about customers concerns More

The gentleman who took care of me , was courteous and very helpful. He is good asset for your operation. very helpful. He is good asset for your operation. More

Benny is awesome he always takes care of me every time I go in quick and easy go in quick and easy More

Very disappointed with my service! Took more than 6 hours for a scheduled, routine oil change. No idea why you all accept appointments if it’s basically first come, first served! Not t Took more than 6 hours for a scheduled, routine oil change. No idea why you all accept appointments if it’s basically first come, first served! Not to mention my service person Hector Junior did not communicate well with me at all! Initially said my vehicle would be ready between 1:00 pm and 1:30 pm. I returned between that time only to be told it would be after 4:00 pm. A simple phone call or text back could have saved me a trip. Also found it rude for Hector to be on what appeared to be a personal call when I returned to pickup my vehicle. Thankfully someone else was able to close me out. Bad experience all around. More

Great Negotiations! Very fair when it comes to price. They also don’t push packages on you that other dealers might. Very fair when it comes to price. They also don’t push packages on you that other dealers might. More

The guys that work at this dealership are very professional, nice, and helpful. They are doing their best to make sure our needs are met. professional, nice, and helpful. They are doing their best to make sure our needs are met. More

Serivce was great. Friendly and fast service thanks to Armen Babudzhyan for professional and friendly service. Friendly and fast service thanks to Armen Babudzhyan for professional and friendly service. More

I am from out of town, here for work. I have no family or friends here so this warranty work came as a huge disappointment and at a horrible time. I took it to this dealer with hopes of I have no family or friends here so this warranty work came as a huge disappointment and at a horrible time. I took it to this dealer with hopes of a possible quick turn around given my situation. I was told each week it would be ready on this day or that day and each week came and went with no vehicle. I couldn't get a rental due to finances and with the indefinite time frame which ended up being 32 days, this would have easily been nearly $2000. The final week before my vehicle was ready, I was given a car to use from the dealer which was extremely helpful. However, one instance that prolonged service was that a technician took my keys home and forgot them when he came to work. So, I am very disappointed in the service. I can only hope that the actual work is better than their word. More

Wonderful service, especially by Jad at the service department. I was helped with courtesy and respect. department. I was helped with courtesy and respect. More

The service team was very friendly and professional, they took good care of me the few times I been there took good care of me the few times I been there More