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Van Nuys Chrysler Dodge Jeep Ram - Service Center

Van Nuys, CA

4.1
2,661 Reviews

2,661 Reviews of Van Nuys Chrysler Dodge Jeep Ram - Service Center

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June 22, 2023

The dealer called me because my parts already arrived. They replaced my back glass nice and clean work. More

by giff_boosted
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Arjang Payman
Jun 23, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

We're so glad to hear that your back glass replacement went smoothly! Thank you for choosing Van Nuys Chrysler Dodge Jeep Ram. Safe travels!

June 18, 2023

Rayan and Benny both assisted me in making sure my vehicle recall was done in a timely manner! Very professional and great customer service. More

by BMUNOZ6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rayan and Benny
Jun 19, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

We're so glad to hear that Rayan and Benny provided you with excellent customer service during your visit! Thank you for taking the time to leave us a positive review. We appreciate your business and hope to see you again at Van Nuys Chrysler Dodge Jeep Ram!

June 18, 2023

Benny was very helpful. Letting me know what will happen and check what he can do. He text or calls me of what my dodge has to be done. More

by gerald.lauresta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny
Jun 19, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

Gerald, we're so glad to hear that Benny provided you with such helpful and informative service. Thank you for taking the time to leave us a great review. If you ever need anything else, don't hesitate to reach out! - The Van Nuys Chrysler Dodge Jeep Ram Team

June 15, 2023

Payman did a good job working with me on my issue. He kept me in the loop the whole time on what was going on. More

by rick4fun3264
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Payman was my service advisor.
Jun 15, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

It's great to hear that Payman provided you with excellent service and kept you informed throughout the process, Rick. We appreciate your support here at Van Nuys Chrysler Dodge Jeep Ram. If there's anything else we can do for you in the future, please don't hesitate to reach out. Have a fantastic day!

June 15, 2023

Definitely I do recommend this dealer. Excellent service and a very good job, I will come back when I needed. More

by sandra-hernandez12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you, Sandra! We're so glad to hear that you had an excellent experience with our team at Van Nuys Chrysler Dodge Jeep Ram. We appreciate your recommendation and look forward to serving you again in the future. Have a great day!

June 14, 2023

The service person I work with is a really gray guy, Benny. He got my jeep in the day after u called as I had a gas smell coming from the engine. He explained that it would be 7-10days but he was gettin More

by mom23kids
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny
Jun 14, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the review! We appreciate the kind feedback about Benny and are glad to hear that he was able to get the job done. Drive safely, and we hope to see you again at Van Nuys Chrysler Dodge Jeep Ram!

June 14, 2023

I called three times to see if I can get update on my vichile it was there more then weeks. I did not get any phone call return from the dealer with update. More

by Waheed.zazsy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

I apologize for the inconvenience you experienced while waiting for an update on your vehicle. We strive to provide prompt and attentive service, so it is upsetting to hear that we fell short in this instance. I would like to speak with you directly about your experience and see how we can assist you moving forward. Please give me a call at your earliest convenience. Thank you, Jonathan Schwartz - General Manager - jonathans@vannuyscdjr.com - (818) 731-4893

June 13, 2023

Armen was very easy to work with. He seemed knowledgeable about the service my truck would need. I felt like he really worked hard as my advisor to get Ram to repair my truck under wa More

by gfinley24
Recommend Dealer
Yes
Employees Worked With
Armen
Jun 13, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the review! We are thrilled to hear that Armen delivered such a successful service experience. Drive safely, and we hope to see you back again down the road!

June 11, 2023

Hector Jr took really good care of me. Service was done really quick as well More

by cristianjuarez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Jr
Jun 12, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the review! We appreciate the kind words about Hector and hope to see you back at Russell Westbrook Chrysler Dodge Jeep RAM!

June 11, 2023

As always it was a great experience. This it my Jeep dealership of choice. Will come back . More

by kobidan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the review! We appreciate your continued business and will be sure to pass on the kind words to the Russell Westbrook Chrysler Dodge Jeep RAM team!

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