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Van Nuys Chrysler Dodge Jeep Ram - Service Center

Van Nuys, CA

4.0
2,604 Reviews

2,604 Reviews of Van Nuys Chrysler Dodge Jeep Ram - Service Center

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September 30, 2024

I brought my car in on Saturday without an appointment. I got immediate attention and was provided with excellent service. My time was actually enjoyable. My car was serviced AND washed inside and out and More

by ruthpinter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Van Nuys Chrysler Dodge Jeep Ram responded

Ruth, we're delighted to hear you had such a positive experience at Van Nuys Chrysler Dodge Jeep Ram! Thanks for recommending us and sharing your feedback.

Sep 30, 2024 -

ruthpinter responded

Great service

September 29, 2024

Borrow brand new car it had a door knob damage. The service advisor was Paymen He took care of me right away and very short timing thank you More

by babayan2003
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paymen
Sep 30, 2024 -

Van Nuys Chrysler Dodge Jeep Ram responded

Babayan, we're glad to hear that Paymen took care of the door knob issue promptly for you at Van Nuys Chrysler Dodge Jeep Ram. Thanks for sharing your experience!

September 22, 2024

Quick service and service manager went above and beyond to help me understand the work needed to get done on my vehicle. Very satisfied More

by rdiana089
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armenak Galstyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Badie Audish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Annie Makerian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mena Mansour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Schwartz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hector (service dept)
Sep 23, 2024 -

Van Nuys Chrysler Dodge Jeep Ram responded

We're delighted to hear that our service manager provided exceptional assistance at Van Nuys Chrysler Dodge Jeep Ram. Thanks for sharing your satisfaction with us!

September 19, 2024

Very professional Payman arjan it’s the best I will be customer forever Definitely coming back More

by WINNETKAAB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Payman arjn
Sep 19, 2024 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for your loyalty and kind words about Payman! We're delighted to hear that our team at Van Nuys Chrysler Dodge Jeep Ram provided a professional experience. We look forward to serving you again in the future!

September 18, 2024

I had a great experience with Albert. He was friendly, on top of things, and took the time to listen and act on my specific concerns. More

by bigscript
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Albert
Sep 18, 2024 -

Van Nuys Chrysler Dodge Jeep Ram responded

We're delighted to hear that Albert provided such attentive service at Van Nuys Chrysler Dodge Jeep Ram. Thanks for sharing your positive experience!

September 17, 2024

Payman provides excellent service and is very professional. He understood by needs and provided the best course of action that was also very efficient. More

by niko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2024 -

Van Nuys Chrysler Dodge Jeep Ram responded

We're delighted to hear that Payman provided excellent service and met your needs efficiently at Van Nuys Chrysler Dodge Jeep Ram. Thanks for sharing your positive experience!

September 15, 2024

Hector Jr. did a really great job! It was a very good experience. Loyal customer More

by brodhead310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Jr.
Sep 16, 2024 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for sharing this praise for Hector and for being a loyal Van Nuys Chrysler Dodge Jeep Ram customer!

September 14, 2024

Rude, unprofessional, and unorganized. I was told one thing first then something different. No system. More

by sheri.lin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Asatryan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Payman
Sep 18, 2024 -

Van Nuys Chrysler Dodge Jeep Ram responded

Sheri, this feedback is hard to receive. We strive for professionalism and respectful service at all times, and I'm very sorry you were left feeling otherwise. If you're open to it, please reach out directly so I can address these concerns. Thank you, Mike Asatryan – Director of Fixed Operations – mikea@vannuyscdjr.com – 818-423-6255

September 13, 2024

Car came in for a standard 20k checkup. I dropped the car off at 8am and received a call back around 1pm notifying me my car was ready to be picked up. They even gave my car a carwash which More

by mmacguid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with Van Nuys Chrysler Dodge Jeep Ram. We're glad to hear the checkup and car wash were appreciated, but we apologize for any inconvenience regarding the additional service recommendations. Your feedback is valuable, and we'll ensure our team provides more accurate advice in the future.

September 11, 2024

Fast prompt and friendly service. From the moment I arrived to the time I left had nothing but great service all the way around. More

by a_vassaux
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2024 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience! We're delighted to hear that our team at Van Nuys Chrysler Dodge Jeep Ram provided fast and friendly service from start to finish. We appreciate your support!