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Van Nuys Chrysler Dodge Jeep Ram - Service Center

Van Nuys, CA

4.0
2,607 Reviews

2,607 Reviews of Van Nuys Chrysler Dodge Jeep Ram - Service Center

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June 15, 2023

Definitely I do recommend this dealer. Excellent service and a very good job, I will come back when I needed. More

by sandra-hernandez12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you, Sandra! We're so glad to hear that you had an excellent experience with our team at Van Nuys Chrysler Dodge Jeep Ram. We appreciate your recommendation and look forward to serving you again in the future. Have a great day!

June 14, 2023

The service person I work with is a really gray guy, Benny. He got my jeep in the day after u called as I had a gas smell coming from the engine. He explained that it would be 7-10days but he was gettin More

by mom23kids
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny
Jun 14, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the review! We appreciate the kind feedback about Benny and are glad to hear that he was able to get the job done. Drive safely, and we hope to see you again at Van Nuys Chrysler Dodge Jeep Ram!

June 14, 2023

I called three times to see if I can get update on my vichile it was there more then weeks. I did not get any phone call return from the dealer with update. More

by Waheed.zazsy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

I apologize for the inconvenience you experienced while waiting for an update on your vehicle. We strive to provide prompt and attentive service, so it is upsetting to hear that we fell short in this instance. I would like to speak with you directly about your experience and see how we can assist you moving forward. Please give me a call at your earliest convenience. Thank you, Jonathan Schwartz - General Manager - jonathans@vannuyscdjr.com - (818) 731-4893

June 13, 2023

Armen was very easy to work with. He seemed knowledgeable about the service my truck would need. I felt like he really worked hard as my advisor to get Ram to repair my truck under wa More

by gfinley24
Recommend Dealer
Yes
Employees Worked With
Armen
Jun 13, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the review! We are thrilled to hear that Armen delivered such a successful service experience. Drive safely, and we hope to see you back again down the road!

June 11, 2023

Hector Jr took really good care of me. Service was done really quick as well More

by cristianjuarez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Jr
Jun 12, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the review! We appreciate the kind words about Hector and hope to see you back at Russell Westbrook Chrysler Dodge Jeep RAM!

June 11, 2023

As always it was a great experience. This it my Jeep dealership of choice. Will come back . More

by kobidan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the review! We appreciate your continued business and will be sure to pass on the kind words to the Russell Westbrook Chrysler Dodge Jeep RAM team!

June 07, 2023

Hector the Service advisor was very knowledgeable and extremely helpful. I appreciate all the help. More

by W.Ruiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector (Service department)
Jun 07, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

We are glad to hear that you felt taken care of by Hector. Thank you for choosing Russell Westbrook Chrysler Dodge Jeep RAM.

June 01, 2023

My experience was great overall. I brought my car in for service and had it back two days later. Eddie was extremely helpful for which I am very thankful. More

by edvindavtyan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Gabrielyan.
Jun 02, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

We're delighted to hear about your great experience with our service center, Edvin! Our team at Russell Westbrook Chrysler Dodge Jeep RAM is thrilled to have provided you with helpful and timely service. Thank you for taking the time to share your feedback, we hope to see you again soon.

June 01, 2023

Recall check didn’t take as long as I thought. Armen was very helpful and explained everything More

by novak5355
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armen
Jun 02, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the review! We are so glad to hear that you had a successful experience working with Armen and the Russell Westbrook Chrysler Dodge Jeep RAM team. Drive safely, and we hope to see you back!

May 30, 2023

I had an amazing experience at Russell Westbrook service in Van Nuys. My service advisor Mr. Arjang Payman was was very professional, accommodating, and made sure that all my concerns were addressed. I high More

by giff_boosted
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Payman arjang
May 30, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the review! We are thrilled to hear that Arjang delivered such a successful service experience. Drive safely, and we hope to see you again at Russell Westbrook Chrysler Dodge Jeep RAM!

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