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Van Nuys Chrysler Dodge Jeep Ram - Service Center

Van Nuys, CA

4.0
2,607 Reviews

2,607 Reviews of Van Nuys Chrysler Dodge Jeep Ram - Service Center

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June 28, 2023

Junior was quick and efficient checking me in and out, as well as at pickup. Great. More

by stephenfrancis3
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Junior
Jun 29, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

We're thrilled our team made your experience smooth! Thanks for working with us at Van Nuys Chrysler Dodge Jeep Ram!

June 26, 2023

The service advisor, Benny, is an absolutely amazing to work with. I hope we will always be able to have him as our advisor. More

by jml0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

We think Benny is amazing too! Thank you for your kind words and for choosing Van Nuys Chrysler Dodge Jeep Ram. We hope to see you back again down the road!

June 26, 2023

Excellent service. Handled issue really fast! High recommend to Hector and the whole team at Van Nuys More

by brad.schenck
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Hector
Jun 26, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you, Brad, for this fantastic review of Van Nuys Chrysler Dodge Jeep Ram! We will pass along your kudos to Hector and the team. Take care!

June 26, 2023

Great service all around. .took care of my car right away.. service really on top it More

by onepeterdobsOn
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Payman Arjang
Jun 27, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thanks for the great review of Van Nuys Chrysler Dodge Jeep Ram! We are here to help with any of your future service needs.

June 24, 2023

Poorly ran system, bad customer service, no loaner cars, service advisors don’t give a xxxx about the customers, they look like they don’t even want to be there. Worst car experience ever. Worst dealership More

by a.booth100
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Payman
Jun 24, 2023 -

a.booth100 responded

Terrible experience. Never purchasing another car here

June 23, 2023

Hector was my service advisor. He was very Knowledgable, professional and nice. He kept me in the loop on what they was going with my Jeep. He got it back to me in 4 days as promi More

by celeste gisselle
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Hector
Jun 23, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

Celeste - It was our pleasure to complete your vehicle's service! Hector and the Van Nuys Chrysler Dodge Jeep Ram team thank you for your business and wish you safe travels down the road!

June 22, 2023

The dealer called me because my parts already arrived. They replaced my back glass nice and clean work. More

by giff_boosted
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Arjang Payman
Jun 23, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

We're so glad to hear that your back glass replacement went smoothly! Thank you for choosing Van Nuys Chrysler Dodge Jeep Ram. Safe travels!

June 18, 2023

Rayan and Benny both assisted me in making sure my vehicle recall was done in a timely manner! Very professional and great customer service. More

by BMUNOZ6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rayan and Benny
Jun 19, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

We're so glad to hear that Rayan and Benny provided you with excellent customer service during your visit! Thank you for taking the time to leave us a positive review. We appreciate your business and hope to see you again at Van Nuys Chrysler Dodge Jeep Ram!

June 18, 2023

Benny was very helpful. Letting me know what will happen and check what he can do. He text or calls me of what my dodge has to be done. More

by gerald.lauresta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny
Jun 19, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

Gerald, we're so glad to hear that Benny provided you with such helpful and informative service. Thank you for taking the time to leave us a great review. If you ever need anything else, don't hesitate to reach out! - The Van Nuys Chrysler Dodge Jeep Ram Team

June 15, 2023

Payman did a good job working with me on my issue. He kept me in the loop the whole time on what was going on. More

by rick4fun3264
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Payman was my service advisor.
Jun 15, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

It's great to hear that Payman provided you with excellent service and kept you informed throughout the process, Rick. We appreciate your support here at Van Nuys Chrysler Dodge Jeep Ram. If there's anything else we can do for you in the future, please don't hesitate to reach out. Have a fantastic day!

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