Van Nuys Chrysler Dodge Jeep Ram - Service Center

Great Service By far, the best customer service I have ever dealt with. Every visit just gets better and better, and Fabian is one amazing service advisor. By far, the best customer service I have ever dealt with. Every visit just gets better and better, and Fabian is one amazing service advisor. More

Great Experience First thing I notice right of the back, how friendly Zack was, and it was really surprising because it was so early in the morning I barley wanted to First thing I notice right of the back, how friendly Zack was, and it was really surprising because it was so early in the morning I barley wanted to talk. He also was very helpful, called me an Uber back to my house so I didn’t have to wait there all day. Great customer service! More

Review Benny was very considerate and professional. Benny gave me great customer service. Benny answered all my questions and appreciate the uber that delive Benny was very considerate and professional. Benny gave me great customer service. Benny answered all my questions and appreciate the uber that delivered me to the house. More

Excellent service Benny, over in service was great. I couldn’t of had a better experience. Except maybe if they detailed the car. Benny didn’t leave any stone unturned. Benny, over in service was great. I couldn’t of had a better experience. Except maybe if they detailed the car. Benny didn’t leave any stone unturned. More

Treated Like a Valued Customer Was notified of a recall on my vehicle and had to get it taken care of so I called the number provided. Scheduling an appointment was super easy, and Was notified of a recall on my vehicle and had to get it taken care of so I called the number provided. Scheduling an appointment was super easy, and they offered early morning times (7:30AM drop off) so I would still be able to head off to work. When I arrived the morning of my service the staff was friendly and accommodating, and provided a clear timeline of how long the recall correction would take. Bonus was they offer complimentary inspection, carwash AND Uber up to $15... I used that to make my way over to Starbucks and get some work done while I waited. When the vehicle was ready for pickup they called me and then offered to get me an Uber back. Such a well-oiled machine they are! Will be back for all my service needs... More

Not good Did not do check list offered So next day my battery died Sheet of stamps stolen My phone calls not returned After several days of trying Did not do check list offered So next day my battery died Sheet of stamps stolen My phone calls not returned After several days of trying More

Great! Oscar was extremely helpful and made the experience great for me! All of the employees were polite and customer oriented. I really appreciated Oscar m Oscar was extremely helpful and made the experience great for me! All of the employees were polite and customer oriented. I really appreciated Oscar making sure to get me an appointment right away and taking care of all my needs. More

Zach was excellent! My five star review is for Zach in the service dept; very friendly, helpful and took the time to explain everything in detail! When i walked into the My five star review is for Zach in the service dept; very friendly, helpful and took the time to explain everything in detail! When i walked into the service dept. there was 2-3 male employees at the desk aside from Zach. I was not greeted or offered assistance. I stood there waiting to be helped, the only person helping a customer was Zach. A male latino employee said I’ll be right with you but never did, he sat there on his phone. Immediately after Zach was done with the customer before me greeted me and offered assistance. He explained everything at length regarding the recalls on my vehicle and called me when my vehicle was ready for pick up; service department closes at 7p and my uber showed arrival time at 7:05p, called Zach to notify him i was on my way and he waited for me to get there! Kudos to Zach!!!! More

Benny my service advisor is the best. Benny in service took care of my vehicle and provided a great customer experience. I will Definitely be coming back to for all my future vehicle servi Benny in service took care of my vehicle and provided a great customer experience. I will Definitely be coming back to for all my future vehicle service needs. More

Check Engine Light Brought truck back in for 3rd check engine light. Issue resolved, and running great again. Definitely provided good service each time I had to come in Brought truck back in for 3rd check engine light. Issue resolved, and running great again. Definitely provided good service each time I had to come in. More