Van Nuys Chrysler Dodge Jeep Ram - Service Center
Van Nuys, CA
2,662 Reviews of Van Nuys Chrysler Dodge Jeep Ram - Service Center
Consistent good service I always feel comfortable leaving my car for service with Russell Westbrook Jeep. I like the quick service option to get general maintenance service w I always feel comfortable leaving my car for service with Russell Westbrook Jeep. I like the quick service option to get general maintenance service without a scheduled appointment. More
Very good Attended right away. Good service , nice people, open on Saturday s , Uber service , no waiting, very good , nice facility, clean , helpful, very good Attended right away. Good service , nice people, open on Saturday s , Uber service , no waiting, very good , nice facility, clean , helpful, very good , excellent, awesome. More
Incredibly helpful Alex has been taking care of us for the past month and a half and has done everything he could to make our experience pleasant. We are so appreciative Alex has been taking care of us for the past month and a half and has done everything he could to make our experience pleasant. We are so appreciative of his hard work and commitment to a high standard of costumer service. More
Excellent I took my car in for a concern I had but don’t know much about cars and Oscar made sure to explain and listen to all my concerns and was really patien I took my car in for a concern I had but don’t know much about cars and Oscar made sure to explain and listen to all my concerns and was really patient. He was very helpful and nice More
Never returned calls. Car was there for ONE MONTH. You couldn't get a stupid radio, and I had to order it and get it myself. I called everyday, and Oscar never returned Car was there for ONE MONTH. You couldn't get a stupid radio, and I had to order it and get it myself. I called everyday, and Oscar never returned my calls. Schuyler Moore More
delay and poor communication Poor communication - unreturned calls. In terms of the vibe there, why play particular music that is sexually explicit when families are there? Real Poor communication - unreturned calls. In terms of the vibe there, why play particular music that is sexually explicit when families are there? Really inappropriate. My sense is that this place is both understaffed and that no one is much bothered to expedite things. More
Fabian is very polite. Professional. I’ve brought my car for service. There was a big line, but guys did everything super quick and clean! Fabian was the best! 👍🏻 Thank you guys! I’ve brought my car for service. There was a big line, but guys did everything super quick and clean! Fabian was the best! 👍🏻 Thank you guys! More
Great service! Went in for the Rubicon’s oil change and was immediately pleasantly greeted outside, at the drive-in. The employees inside were busy but very helpful Went in for the Rubicon’s oil change and was immediately pleasantly greeted outside, at the drive-in. The employees inside were busy but very helpful and had a great attitude. Gave me an estimate of time and offered to uber me while they got the job done. Needed an oil change and they went beyond into taking care of the Jeep by doing a full diagnostics, tire rotation, plus wash. Speedy communication for the uber ride and when the car was ready for pick up. I’ve got a closer service center but I stick to this one! More
Great Service I was experiencing issues with my vehicle and given the run around for a couple of months. However, once we alerted management of our issue, he was a I was experiencing issues with my vehicle and given the run around for a couple of months. However, once we alerted management of our issue, he was able to resolve the issue in a matter of days. Throughout the entire ordeal, the service manager and the service reps were respectful and communicative. I appreciate this service and would recommend this establishment to any customers looking for a solid dealership they can trust. More
Best Service for my Grand Cherokee Service wrighter Benny was great , attentive , and super helpful . its because of him that I come to your service desk as well as the convenience of Service wrighter Benny was great , attentive , and super helpful . its because of him that I come to your service desk as well as the convenience of the shop being close by my work . More