Van Nuys Chrysler Dodge Jeep Ram - Service Center
Van Nuys, CA
2,649 Reviews of Van Nuys Chrysler Dodge Jeep Ram - Service Center
Excellent I took my car in for a concern I had but don’t know much about cars and Oscar made sure to explain and listen to all my concerns and was really patien I took my car in for a concern I had but don’t know much about cars and Oscar made sure to explain and listen to all my concerns and was really patient. He was very helpful and nice More
Never returned calls. Car was there for ONE MONTH. You couldn't get a stupid radio, and I had to order it and get it myself. I called everyday, and Oscar never returned Car was there for ONE MONTH. You couldn't get a stupid radio, and I had to order it and get it myself. I called everyday, and Oscar never returned my calls. Schuyler Moore More
delay and poor communication Poor communication - unreturned calls. In terms of the vibe there, why play particular music that is sexually explicit when families are there? Real Poor communication - unreturned calls. In terms of the vibe there, why play particular music that is sexually explicit when families are there? Really inappropriate. My sense is that this place is both understaffed and that no one is much bothered to expedite things. More
Fabian is very polite. Professional. I’ve brought my car for service. There was a big line, but guys did everything super quick and clean! Fabian was the best! 👍🏻 Thank you guys! I’ve brought my car for service. There was a big line, but guys did everything super quick and clean! Fabian was the best! 👍🏻 Thank you guys! More
Great service! Went in for the Rubicon’s oil change and was immediately pleasantly greeted outside, at the drive-in. The employees inside were busy but very helpful Went in for the Rubicon’s oil change and was immediately pleasantly greeted outside, at the drive-in. The employees inside were busy but very helpful and had a great attitude. Gave me an estimate of time and offered to uber me while they got the job done. Needed an oil change and they went beyond into taking care of the Jeep by doing a full diagnostics, tire rotation, plus wash. Speedy communication for the uber ride and when the car was ready for pick up. I’ve got a closer service center but I stick to this one! More
Great Service I was experiencing issues with my vehicle and given the run around for a couple of months. However, once we alerted management of our issue, he was a I was experiencing issues with my vehicle and given the run around for a couple of months. However, once we alerted management of our issue, he was able to resolve the issue in a matter of days. Throughout the entire ordeal, the service manager and the service reps were respectful and communicative. I appreciate this service and would recommend this establishment to any customers looking for a solid dealership they can trust. More
Best Service for my Grand Cherokee Service wrighter Benny was great , attentive , and super helpful . its because of him that I come to your service desk as well as the convenience of Service wrighter Benny was great , attentive , and super helpful . its because of him that I come to your service desk as well as the convenience of the shop being close by my work . More
Recall review I brought my car in for a recall on the airbags and Fabian made sure everything was taken care of and he was very professional I brought my car in for a recall on the airbags and Fabian made sure everything was taken care of and he was very professional More
Satisfying This is the first time that I came for service for my car. The agent is very friendly and accomodating. He introduced himself and asked what I neede This is the first time that I came for service for my car. The agent is very friendly and accomodating. He introduced himself and asked what I needed. He checked my account a d tild me that I have the maintenance civerage and I don't have to pay. I was happy. He told exactly how much time I will be waiting for oil chane for my car. I even asked him where I can eat and he told me the food place around the dealerships. He is very good and helpful. Excellent service. More
Service The check engine light was on. Service technicians diagnosed the problem and found the steering angle sensor was faulty. Parts were ordered parts and The check engine light was on. Service technicians diagnosed the problem and found the steering angle sensor was faulty. Parts were ordered parts and the car was repaired. More