Van Nuys Chrysler Dodge Jeep Ram - Service Center

Fabian is the man! I've had my Dodge Challenger for 2 years now and every time I take it in to get serviced I look forward to Fabian helping me out. I was in a situation I've had my Dodge Challenger for 2 years now and every time I take it in to get serviced I look forward to Fabian helping me out. I was in a situation where I got a flat tire as soon as I left the service and they were able to help me out at no cost. I work in customer service and Fabian gives me hope that there are others that understand how to make sure customers are satisfied. Thanks for all the help, Fabian! More

40K inspection Once arrived onsite. Communications improved and process flowed pretty well. work performed is apparently good from the first weeks worth of driving Once arrived onsite. Communications improved and process flowed pretty well. work performed is apparently good from the first weeks worth of driving afterwards Care of vehicle while in service was very good More

I won’t go anywhere else for CHRYSLER Dodge Jeep Ram I have 4 vehicles from this dealership and whenever I need repairs or service I KNOW THE WORK GETS DONE and my cars are running GREAT- exemplary servi I have 4 vehicles from this dealership and whenever I need repairs or service I KNOW THE WORK GETS DONE and my cars are running GREAT- exemplary service by the whole team - HIGHLY RECOMMEND More

thank you for a painless experience thank you Oscar for your professional work ethics. thank you see you next service. already recommended to a friend. Oscar explained all aspects of my thank you Oscar for your professional work ethics. thank you see you next service. already recommended to a friend. Oscar explained all aspects of my cars services to me. More

Great service I had a great experience dealing with Russell Westbrook van Nuys. The service team went the extras mile to make sure I was satisfied. My experience wi I had a great experience dealing with Russell Westbrook van Nuys. The service team went the extras mile to make sure I was satisfied. My experience with the service received will make this my home dealership. More

Always great service I have been going here for years and consistently get great service at a reasonable price. I love that they send you texts with updates and you can r I have been going here for years and consistently get great service at a reasonable price. I love that they send you texts with updates and you can respond back. More

A Diamond among rocks When so many mechanics are out for the quick buck, and the client is more of an after thought, Russel Westbrook dealership/service is by far a place o When so many mechanics are out for the quick buck, and the client is more of an after thought, Russel Westbrook dealership/service is by far a place one can go with the trust that you will be dealing with “people” not salesmen. I take that back, Oscar sold me on the fact the repair could take up to 2-3 days, in reality it was done no more than 5 hours later, he is one heck of a salesmen I will be buying from again. Thank you to such a great work methodolgy and having the personality of, well a person not a business trying to make the quick buck off of a need, our transportation More

Forget West Valley Dodge- come to Russel Westbrook ever since the west valley jeep closed down, the dodge across the street took over all the mopar service work. they couldnt be more ill equppied to h ever since the west valley jeep closed down, the dodge across the street took over all the mopar service work. they couldnt be more ill equppied to handle their original workload let alone jeep customers. I went there looking to have them check on a code. West valled dodge said they dont do those types of things on the weekend. I called Russel Westbook Jeep and asked if they look at engine issues on weekends and they do. not only that they're open until 7pm. this is unheard of with service depts. I came in with my mopar service contract and it was night and day compared to west valley dodge. the setup a rental car for me and kept in contact. they're doing what service departments should be doing. More

Good service I didn’t have to wait. The manager himself help me. He is a real people person. Too bad I lost my best guy Hector Gonzalez. I didn’t have to wait. The manager himself help me. He is a real people person. Too bad I lost my best guy Hector Gonzalez. More