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Van Nuys Chrysler Dodge Jeep Ram - Service Center
Van Nuys, CA
2,661 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,661 Reviews of Van Nuys Chrysler Dodge Jeep Ram - Service Center
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November 01, 2019
Personal and professional Auto service is one of the easiest things to screw up and Russell Westbrook Jeep has both leadership and a staff that understands and is willing to do Auto service is one of the easiest things to screw up and Russell Westbrook Jeep has both leadership and a staff that understands and is willing to do whatever is necessary to satisfy and accomplish. There is always room for improvement and I know that they understand that and will continue to improve. More
by GLASERGROUP
Verified Customer
November 01, 2019
Anazing Fabian was amazing. He was super friendly and made the whole experience worth while. Definitely would come back for him. Car is great now, yay! Fabian was amazing. He was super friendly and made the whole experience worth while. Definitely would come back for him. Car is great now, yay! More
by annas0129
Employees Worked With
Fabian
November 01, 2019
Alan Jones is Awesome After trying to set appointments via the website and being unsuccessful (and once being told the express lane no longer exists), I decided to drive in After trying to set appointments via the website and being unsuccessful (and once being told the express lane no longer exists), I decided to drive into the express lane for my oil change. Alan was very helpful and attentive, and I got everything done in the time stated. More
by GERRY.LAVINA
Employees Worked With
Alan JOnes
November 01, 2019
Superb Service We have gone to 5 Dodge dealerships for service within the past 8 years and have been frustrated with many aspects of service. For the past 2 1/2 yea We have gone to 5 Dodge dealerships for service within the past 8 years and have been frustrated with many aspects of service. For the past 2 1/2 years we received excellent service from R Westbrook in Van Nuys, Ca. They have taken care of our car no matter how large or small the job. All of the employees seem to be respectful, competent, and hardworking. The work is completed correctly the first time. Fabian, a true professional, has always given us excellent service. Whenever we have a chance we recommend this dealership to others because it's a wonderful thing when you can trust the people who are working on your car, knowing they are doing their best work. More
by terry fisher
Employees Worked With
Fabian Gallegos, Mirna Garcia, Michael Gonzales
October 30, 2019
Amazing They did my service so quickly & washed it. I didn't even have to wait when i arrived! Will def be coming back for my next service They did my service so quickly & washed it. I didn't even have to wait when i arrived! Will def be coming back for my next service More
by ashleyminkow
Employees Worked With
Other Employees :
Also worked with Eddie in service who was great!
October 30, 2019
Alex is fantastic Alex was super helpful... he went above and beyond to make sure my Jeep & I were well taken care of. Highly recommend working with him! Alex was super helpful... he went above and beyond to make sure my Jeep & I were well taken care of. Highly recommend working with him! More
by GH
Employees Worked With
Alex in Service
October 30, 2019
Service center Went in to have my car serviced for a recall. Appointments time was kept as promised and was done in 10 minutes. My car was ready as promised. Great s Went in to have my car serviced for a recall. Appointments time was kept as promised and was done in 10 minutes. My car was ready as promised. Great service ambassador. More
by GAII85
Employees Worked With
Alan
October 30, 2019
The worse ever , do not service here or buy the insurance I bought my car last month , I bought $5000 extra insurance, I had to bring my car the same week I bought it for repairs , they kept it over a week an I bought my car last month , I bought $5000 extra insurance, I had to bring my car the same week I bought it for repairs , they kept it over a week and then they told me that they are missing some party’s and that they would call me in a couple of weeks , it’s been a month now that I’m driving with one light and left messages for mike the service supervisor but he never called me back , I think they have a caller ID because sometimes they don’t answer my calls at all , the phone just rings . This is not the first time I’m being extremely dissatisfied and disappointed from their service and sales department, I was promised the sun and the moon before I signed and after I drove off they didn’t even bother to tell me that they have my driving license, , 5 days later I figured out they must have it and called them and yes it was there and no one bothered to call me . Stay away from this dealership and service especially if you are a girl !!!! I’ve never been so disrespected and ignored. Shame on you! More
by sela88
October 29, 2019
Def a learning experience Went In for services, left with a new vehicle. Salesman was nice but seemed new like he didn’t have much experience. Sales manager was kinda pushy. Al Went In for services, left with a new vehicle. Salesman was nice but seemed new like he didn’t have much experience. Sales manager was kinda pushy. All in all, I wouldn’t do it again. More
by Csr89
Employees Worked With
October 29, 2019
Best dearlership hands down! I’ll definitely recommend this dealership! Going back for sure! I had a great time and the service was amazing. Very friendly and helpful for my needs I’ll definitely recommend this dealership! Going back for sure! I had a great time and the service was amazing. Very friendly and helpful for my needs More
by andyhoangbusiness
Employees Worked With
Hector
