Van Nuys Chrysler Dodge Jeep Ram - Service Center

Great Service My service adviser Fabian was very helpful and was able to fix the transmission issue on my jeep pretty fast, very happy with the service. My service adviser Fabian was very helpful and was able to fix the transmission issue on my jeep pretty fast, very happy with the service. More

Service Review I have had two great service visit with this dealership. Everyone is always so nice and helpful. They even offered to get me a Uber ride to work! Will I have had two great service visit with this dealership. Everyone is always so nice and helpful. They even offered to get me a Uber ride to work! Will definitely continue to use them! More

Great service Great Service by Vahe (Edi) - professional, nice and friendly guy, no problem at all and like it so far, will come again next time, definitely Great Service by Vahe (Edi) - professional, nice and friendly guy, no problem at all and like it so far, will come again next time, definitely More

Sound from under the car Benny was awesome in getting me set up, working with a body shop, and helping to get me back on the road asap - thank you Benny was awesome in getting me set up, working with a body shop, and helping to get me back on the road asap - thank you More

Great Customer Service . Easy to drop off. Nice waiting area. Text messages to update me on the progress of my Service. Car has been running smoothly since my oil change. . Easy to drop off. Nice waiting area. Text messages to update me on the progress of my Service. Car has been running smoothly since my oil change. More

Best customer service, I own 3 Dodge vehicles I switched from Rydell Dodge to Russell's Westbrook for my 2016 Durango because of the great customer service, they didnt treat I own 3 Dodge vehicles I switched from Rydell Dodge to Russell's Westbrook for my 2016 Durango because of the great customer service, they didnt treat me like a number, and kept me informed every step of the way during service needed. i had bad service issues with Rydell, More

A bad experience made right I brought my car in for an oil change and tire rotation for which I was emailed a coupon. This dealership does not schedule appointments for this serv I brought my car in for an oil change and tire rotation for which I was emailed a coupon. This dealership does not schedule appointments for this service so when I arrived I was told the wait time was 2 1/2-3 hours. I was very unhappy and was ready to go to a service station for the work when Benny offered to uber me home and then back to pick up my car. My car had also been washed when I picked it up. I was extremely unhappy that I would have to come back another day and might find the same situation anyway. If Benny did not come up with the solution he had, I would never come to this dealership for service again. More

Service The service was great. It always is. Benny has always been great to work with. Benny allowed me to use a coupon that was only sent to my daughter alth The service was great. It always is. Benny has always been great to work with. Benny allowed me to use a coupon that was only sent to my daughter although we both take our jeeps to him for service. Both myself and my daughter have been taking our Jeeps here for service. I highly recommend this dealership More

Great job I'm highly satisfied They were able to take care of me and even when i needed a ride home and toget back they offer the ride for me. They were able to take care of me and even when i needed a ride home and toget back they offer the ride for me. More

The worst experience This was the worst experience I ever had with a dealership. From the customer service in person, as well as over the phone. I never come back to this This was the worst experience I ever had with a dealership. From the customer service in person, as well as over the phone. I never come back to this dealer. More