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Van Nuys Chrysler Dodge Jeep Ram - Service Center
Van Nuys, CA
2,606 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,606 Reviews of Van Nuys Chrysler Dodge Jeep Ram - Service Center
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November 20, 2019
Over-priced I obviously knew going to the dealer was going to be expensive but $1333 for brake pads and rear rotor? That was ridiculous. However, again, I should I obviously knew going to the dealer was going to be expensive but $1333 for brake pads and rear rotor? That was ridiculous. However, again, I should have walked away at the price. BUT what was super displeasing is that I said yes to a car wash. I dropped the car 7:30. Pick it up around 4:30 and its not clean. The guy who dropped the car was like "oh sorry we were just slammed today. I could put it now in the back but its going to be 40 minutes". That really upset me after giving them my business and they were the ones to offer the car wash courtesy. More
by nsobti7
Verified CustomerEmployees Worked With
Benny
November 19, 2019
Smooth The crew got me in and out without any problems or delays even though it was very busy. Thanks for the device. I’ll recommend my other Jeep friends to The crew got me in and out without any problems or delays even though it was very busy. Thanks for the device. I’ll recommend my other Jeep friends to come here. More
by CARLOSCHOPKINS
Employees Worked With
I don’t remember the names
November 19, 2019
Worst service department I ever been to!.. Service department employees were very rude on the phones not paying attention over all terrible service department I’ve ever been to. Don’t have to m Service department employees were very rude on the phones not paying attention over all terrible service department I’ve ever been to. Don’t have to many options around me so that’s where I need to take my vehicle. It was so bad that I don’t want to purchase another ram/Dodge vehicle ever. I’ve had 3 Ram vehicles and my newest one is a 2019 and I love it but the services departments are terrible. The only helpful person working there was Oscar but have to mention it again worse service department Ever! More
by Kzetino
Employees Worked With
Oscar Sanchez
November 19, 2019
Great service I received excellent service on my jeep. My service advisor Alex understands how compassionate I am about my vehicle. The service was professional, ef I received excellent service on my jeep. My service advisor Alex understands how compassionate I am about my vehicle. The service was professional, efficient, and priced fair. Thank you More
by anita4spa
Employees Worked With
Alex
November 19, 2019
Service Need to be in your system to notify me for oil changes. I’m not sure why I missed being on this simple request cause everything else is great Need to be in your system to notify me for oil changes. I’m not sure why I missed being on this simple request cause everything else is great More
by sharonkihara
Employees Worked With
Oscar Sanchez
November 19, 2019
Great service I’m very satisfied as a customer. Didn’t deal with any headaches and everything promised was completed and dealt with. Picked up the car in better sha I’m very satisfied as a customer. Didn’t deal with any headaches and everything promised was completed and dealt with. Picked up the car in better shape than when it was dropped off. Thank you More
by LEVON.KIRADZHYAN
Employees Worked With
Gabrielyan, vahe
November 18, 2019
Love it!! Hard at first but we ended up making a great deal.. Come see Julio n Rodrigo.. They will take care of you. honest and reasonable!! Hard at first but we ended up making a great deal.. Come see Julio n Rodrigo.. They will take care of you. honest and reasonable!! More
by FLETCHERGREENE7
Employees Worked With
Julio Rodriguez
November 18, 2019
Thumbs up! Had a great purchase experience , Thank you Julio n Rodrigo customer service was great. They walked us through every detail of the truck ! Easy proces Had a great purchase experience , Thank you Julio n Rodrigo customer service was great. They walked us through every detail of the truck ! Easy process for the paperwork. More
by RezaGladiator
Employees Worked With
Julio Rodriguez
November 16, 2019
Eddie and Russell Westbrook offer great customer service Even though Russell Westbrook is located many miles from where I live, I have found that it is worth the time to go there. I was very fortunate to hav Even though Russell Westbrook is located many miles from where I live, I have found that it is worth the time to go there. I was very fortunate to have Eddie Gabrielyan as my service advisor. Eddie is a very knowledgeable and professional asset to Russell Westbrook.The work I needed was done in a very timely manner, and I got my Jeep back the same day I dropped it off. Additionally, my car was washed and clean when I picked it up. I intend to continue to have my Jeep serviced at Russell Westbrook. More
by RPJ.ATT
Employees Worked With
Eddie Gabrielyan
November 15, 2019
Customer Service The team members were friendly, informative and helpful. I prefer this location out of others I've experienced. They have a great lounge to relax in. The team members were friendly, informative and helpful. I prefer this location out of others I've experienced. They have a great lounge to relax in. More
by haracheo
Employees Worked With
Fabian Gallegos
