Van Nuys Chrysler Dodge Jeep Ram - Service Center

This dealer service and responsiveness is terrible. Try calling the service dept and get 20 rings where calling sales connects in one ring. Head to Glendale and save yourself a headache and scratches on yo calling the service dept and get 20 rings where calling sales connects in one ring. Head to Glendale and save yourself a headache and scratches on your truck from service Dept who simple doesn’t give a f... More

They get sh*! done! Benny is a great service adviser! Honored my warranty and got a great service tech to look at my issue. They usually provide a courtesy vehicle but th Benny is a great service adviser! Honored my warranty and got a great service tech to look at my issue. They usually provide a courtesy vehicle but they were out... not to worry, Benny called me an Uber and I was on my way. Pick up was fast and easy. 10/10 More

I still have not received my paperwork from my last service which was in November of 2019 after I was told it would be emailed. service which was in November of 2019 after I was told it would be emailed. More

Very kind staff. Fabian worked with me to get my service done and was patient with me and my card company that took a couple extra days to process my payment so I could afford the services. done and was patient with me and my card company that took a couple extra days to process my payment so I could afford the services. More

Could do better Ultimately my vehicle was taken care of. The issue was, my service person wasn't the friendliest, he seemed bothered. Others in the area I noticed w Ultimately my vehicle was taken care of. The issue was, my service person wasn't the friendliest, he seemed bothered. Others in the area I noticed were helpful and friendly, "Hi, how can we help you". Then my guy, wasn't happy at all, "what's your concern". Russell Westbrook, geographically works for my needs, I figured, awesome leave my truck get it fixed up while I'm at work. I wasn't informed that my truck needed to be left overnight, until I arrived later in the evening. I chalked it up to my not so happy dude. Like I said, ultimately I was taken care of, but my guy wasn't the friendliest. We'll see on my next visit. Thanks. Nick More

Costumer service is always great as well as the service for my 2014 Jeep Patriot. Time management is very good, transportation is always provided to make things easier for customers. for my 2014 Jeep Patriot. Time management is very good, transportation is always provided to make things easier for customers. More

Alan was very nice and fast but the estimate for the battery was 381.00 and the bill for just a battery was 501.00. I feel ripped off. I won’t be coming there for service anymore battery was 381.00 and the bill for just a battery was 501.00. I feel ripped off. I won’t be coming there for service anymore More

Vaje is the best service adviser in your dealership. Nice specialist and very good person. Works fast and quality. Anderstend all castomers problem. Thanks for good service specialist and very good person. Works fast and quality. Anderstend all castomers problem. Thanks for good service More