Van Nuys Chrysler Dodge Jeep Ram - Service Center
Van Nuys, CA
2,606 Reviews of Van Nuys Chrysler Dodge Jeep Ram - Service Center
Comprehensive tune-up Russell Westbrook Chrysler treats you as if you're their most important customer. If someone doesn't have an answer to a question you may pose, they w Russell Westbrook Chrysler treats you as if you're their most important customer. If someone doesn't have an answer to a question you may pose, they will get the answer(s). More
New dealership home Highly recommend this dealership. They let me know as soon as they looked my Jeep up that I had a recall and they were able to setup the fix while I g Highly recommend this dealership. They let me know as soon as they looked my Jeep up that I had a recall and they were able to setup the fix while I got my oil changed. Plus, they have a basketball hoop to shoot around while you wait. More
Great job! Benny's was wonderful, efficient, helpful and kind even though he was very busy. I appreciate all his help through this process. Thank you, Benny! Benny's was wonderful, efficient, helpful and kind even though he was very busy. I appreciate all his help through this process. Thank you, Benny! More
Services not performed. I came in for an oil change, multi-point inspection, and a tire pressure check (because my tires were low on air). When I picked up my car and got my I came in for an oil change, multi-point inspection, and a tire pressure check (because my tires were low on air). When I picked up my car and got my paperwork the multi-point inspection and the tire pressure check we’re both listed as having been completed. But when I got in the car my tires were still at their same, low PSI and the TPMS warning light was still on. Also, my daytime running light was still out, and the warning light was still on for it, leading me to believe the multi-point inspection hadn’t been completed, otherwise the light being out would have been noted. Both the multi-point inspection and tire pressure were not taken care of, but were marked as having been completed. This is unfortunately my third poor experience at this dealer, so I’ll be finding a new mechanic to do my car servicing from now on. More
Friendly Service from Oscar Oscar the service advisor was very friendly and helpful. He set me up with a rental car right away because he estimated the diagnosis of my car's prob Oscar the service advisor was very friendly and helpful. He set me up with a rental car right away because he estimated the diagnosis of my car's problem would take more than a day. I got my car back the next day, and the problem is mostly fixed. More
Thank you Vahe!! Vahe is one of the best service providers I've had to date at any dealership. Although it was a very busy day for service, he took the necessary time Vahe is one of the best service providers I've had to date at any dealership. Although it was a very busy day for service, he took the necessary time to explain everything to me to ensure I felt comfortable with the decision I was making for work to be done. He also communicated with me throughout the day, to keep me updated on the service and time that my vehicle was ready. Westbrook Jeep is lucky to have Vahe on the team! More
Russell Westbrook Van Nuys Used the quick oil change and inspection option and was in and out with no appointment. Alex was fun to work with. I shot some hoops while I waited. Used the quick oil change and inspection option and was in and out with no appointment. Alex was fun to work with. I shot some hoops while I waited. More
Great customer service Went in for repairs and was helped quick and very professionally. Would definitely bring my mopar back here again for service. Ask for Alan he’s the m Went in for repairs and was helped quick and very professionally. Would definitely bring my mopar back here again for service. Ask for Alan he’s the man to talk to 👍 More
Excellent service! Very professional and responsible! Easy to deal with. Had a good experience with service. Special thank you to Hector for good advice and professional Very professional and responsible! Easy to deal with. Had a good experience with service. Special thank you to Hector for good advice and professionalism. Five stars! More
Routine service Excellent customer service from Benny, very friendly and helpful and gave me a great deal they currently had going. Enrique did a great job on the ser Excellent customer service from Benny, very friendly and helpful and gave me a great deal they currently had going. Enrique did a great job on the service of my Jeep. More