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Van Nuys Chrysler Dodge Jeep Ram - Service Center
Van Nuys, CA
2,606 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,606 Reviews of Van Nuys Chrysler Dodge Jeep Ram - Service Center
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December 31, 2019
Yearly Service It was great! Very quick, they called me an Uber to work, and let me know right when it was finished. Would recommend to anyone in the LA area. It was great! Very quick, they called me an Uber to work, and let me know right when it was finished. Would recommend to anyone in the LA area. More
by noravanveen
Verified CustomerEmployees Worked With
Benjamin Stevens
December 31, 2019
Hellcat service I brought my car in for service and I received amazing customer care. Everything was done by days end. Had Uber take me to the office and pick me up o I brought my car in for service and I received amazing customer care. Everything was done by days end. Had Uber take me to the office and pick me up once the car was done. Highly recommend More
by ignacio0
Employees Worked With
Eddie
December 31, 2019
Keep Service December2019 I had to contact the service department to find out what was happening with my car. I was not contacted to be told any updates only to be told at the I had to contact the service department to find out what was happening with my car. I was not contacted to be told any updates only to be told at the end when it was ready for pick up through text not even a phone call. I for a rental but I wasn’t told I had to wait for them to pick me up and get a rental somewhere else, I was only told to wait in the showroom. More
by SANDY_ROX8539
Employees Worked With
Hector
December 31, 2019
Happy to go there I went without appointment to annual service. Talk to a gentleman and helped me quickly. Very polite. Mr Vahe I went home he called me back to the sh I went without appointment to annual service. Talk to a gentleman and helped me quickly. Very polite. Mr Vahe I went home he called me back to the shop. Explain nicely what they done and situation of the vehicle. No wasting time. More
by KULUNU1955
Employees Worked With
Vahe
December 30, 2019
Fast and Reliable Took my car in for service for a “check engine” light. The service department tech was polite. He was able to get our car in without an appointment. H Took my car in for service for a “check engine” light. The service department tech was polite. He was able to get our car in without an appointment. He communicated with us on the status of our vehicle in a timely manner. We are very satisfied with our experience. Would highly recommend. More
by STEPHANIEGARCIA07
Employees Worked With
Héctor
December 30, 2019
Great Experience Benny was an awesome help! Went in for an oil check and oil change. A test was made on my vehicle for the safest assurance. They took care of my nee Benny was an awesome help! Went in for an oil check and oil change. A test was made on my vehicle for the safest assurance. They took care of my needs right away and provided a courtesy vehicle for my troubles. I highly recommend the service team here. More
by AshStephx
Employees Worked With
Benny
December 29, 2019
Great Service By Allen Jones Allen Jones took great care of me in a challenging and busy environment at your establishment. He was intelligent, considerate, and professional. An Allen Jones took great care of me in a challenging and busy environment at your establishment. He was intelligent, considerate, and professional. And, he followed up to ensure my satisfaction. More
by nylanola
Employees Worked With
Allen D. Jones.
December 28, 2019
Great work Loved my service visit. Did not have any issues.Hector Herrera was awesome .i will continue to come back and get service and car purchase from Russell Loved my service visit. Did not have any issues.Hector Herrera was awesome .i will continue to come back and get service and car purchase from Russell More
by amandasimone1122
December 27, 2019
Easiest recall repair ever. It’s always easy to coordinate an appointment and services have always been excellent for the five years I’ve worked with them. Sometimes they’re so b It’s always easy to coordinate an appointment and services have always been excellent for the five years I’ve worked with them. Sometimes they’re so busy working they can’t get to the phone right away, haha... More
by eruchkimball
Employees Worked With
Hector
December 27, 2019
Great service Brought my Jeep here for diagnostic of the suspected problem. The problem was confirmed and repairs were done under warranty. It took a bit longer tha Brought my Jeep here for diagnostic of the suspected problem. The problem was confirmed and repairs were done under warranty. It took a bit longer than I expected, but the rental Jeep was provided for the entire time at no cost. Overall, I was very pleased with the experience and my service advisor Benny Marikta was very helpful. They even washed and vacuumed my car in the end. The only negative was the pick up ordeal when the boneheads in the lot could not first find my car, and then the keys, for half an hour. More
by Jeep owner
Employees Worked With
Benny Marikta
