Van Nuys Chrysler Dodge Jeep Ram - Service Center

Terrible service. This place is a joke. Brought my car in, they said they fixed it, next day the car was dead again. Returned the car, they had it for five days, once returned, they broke and bent the wi in, they said they fixed it, next day the car was dead again. Returned the car, they had it for five days, once returned, they broke and bent the windshield wiper, didn’t tell me, I had to inspect the car and find it. Three days later after not hearing from them, I called to see if they had the windshield wiper arm. They finally fixed it and now I never have to go back thank goodness. What a disaster of a dealership from start to finish. More

Excelente servicio y muy buena atención al cliente soy muy amables y prestan muchas atención al cliente muchas gracias a todo el equipo de trabajo muy amables y prestan muchas atención al cliente muchas gracias a todo el equipo de trabajo More

Happy I was there before this visit and was handled by Eddie(?) and was NOT happy with his customer service skills! This time was better! Allen helped me an I was there before this visit and was handled by Eddie(?) and was NOT happy with his customer service skills! This time was better! Allen helped me and made me feel like he wasn't trying to hustle some money from me - the other guy was all about the money first and then the service details! BAD Business! I don't ever want to deal with guy ever again when I come in for service. More

First experience with Russell Westbrook service was terrible. However, the second time around I felt as if the new service advisor was a lot more helpful. terrible. However, the second time around I felt as if the new service advisor was a lot more helpful. More

Alex at the service department helped me out and called me when my car was ready. So far the car hasn't had any problem and I hope it stays that way. me when my car was ready. So far the car hasn't had any problem and I hope it stays that way. More

ecxellente sevicio profesionaly muy efeiciente desde el ecxellente sevicio profesional y muy efeiciente desde el momemto que llegue a dealer hasta que sali fui atendido con amabilidad y rapidez en todo mo ecxellente sevicio profesional y muy efeiciente desde el momemto que llegue a dealer hasta que sali fui atendido con amabilidad y rapidez en todo momento More

Very good service! Very quick and convenient. The person who’s name I forgot was very kind and made sure all my needs were met who’s name I forgot was very kind and made sure all my needs were met More

Ive been at this dealership multiple times, this time back had problems with differential and front seat and they took care of it. Alex Baptiste and the crew really did an amazing job. Highly recommended back had problems with differential and front seat and they took care of it. Alex Baptiste and the crew really did an amazing job. Highly recommended! More

Worst service I have experienced. Unprofessional. Scam.No help once you buy car. Bunch of young kids not knowing how to do their job. Need to be trained by GALPIN FORD help once you buy car. Bunch of young kids not knowing how to do their job. Need to be trained by GALPIN FORD More