Van Nuys Chrysler Dodge Jeep Ram - Service Center

Always friendly and nice to work with. Alex is always understanding and responsive. The service department is busy but effective . The group is fun and helpful. understanding and responsive. The service department is busy but effective . The group is fun and helpful. More

Fabian has helped me several times over the years and he’s awesome! He’s helped me several times over the years and he’s honest and attentive. Give him a raise! he’s awesome! He’s helped me several times over the years and he’s honest and attentive. Give him a raise! More

I had a great experience ..my advisor Alex was a great pleasure he kept great communication with me and was very thorough ..My car had to stay for a while and they gave me a loaner which was big enough fo pleasure he kept great communication with me and was very thorough ..My car had to stay for a while and they gave me a loaner which was big enough for my family .. More

Service Dept Too Busy I was told my car would probably be ready by Friday, but it wasn’t, and no one called me. When I called the following week, I was told my car would pr I was told my car would probably be ready by Friday, but it wasn’t, and no one called me. When I called the following week, I was told my car would probably be ready by Friday, but it wasn’t, and no one called me. When I called the following week, I was told my car would probably be ready by Friday, but it wasn’t, and no one called me. Three weeks, the same scenario. More

I appreciate the great service that I received, It was a very busy morning and I received great customer service in theses tough times. Thank you Octavio very busy morning and I received great customer service in theses tough times. Thank you Octavio More

Service advisor Payman took very good care of my needs ..He was able to schedule my car for repair and took charge in how to get me home especially in this state of emergency I really appreciate service a ..He was able to schedule my car for repair and took charge in how to get me home especially in this state of emergency I really appreciate service advisor like him who care for there customers and gives excellent service .....This service advisor is highly recommended by other customers and I see why he is what you may call a excellent service advisor with excellent attitude More

During a challenging time of Covid-19, Payman was a top notch professional and couldn’t have been more responsive. Thank you Russel Westbrook Jeep! notch professional and couldn’t have been more responsive. Thank you Russel Westbrook Jeep! More

Payman Arjang was friendly and courteous. I had a question that he didn't know the answer but told me he would have it for me when I returned and he did. Thanks question that he didn't know the answer but told me he would have it for me when I returned and he did. Thanks More

Great and friendly service and immediately offered a free loaner when the repair took longer due to parts availability. Prompt updates on the status of the repair. loaner when the repair took longer due to parts availability. Prompt updates on the status of the repair. More

Robert with russell Westbrook was great. He took care of Robert with russell Westbrook was great. He took care of me and my truck immediately and gave me a very good service. I would recommend him to anybo Robert with russell Westbrook was great. He took care of me and my truck immediately and gave me a very good service. I would recommend him to anybody that’s need a service on his dodge Jeep Chrysler car. Thank you Robert for your service More