Van Nuys Chrysler Dodge Jeep Ram - Service Center
Van Nuys, CA
2,661 Reviews of Van Nuys Chrysler Dodge Jeep Ram - Service Center
The “customer” service reps are super rude. Don’t let you talk. And try to rip you off. Mechanic ended up saving me money when the guy at the front desk was trying to get me to pay $200 for a diagnosis. Wal talk. And try to rip you off. Mechanic ended up saving me money when the guy at the front desk was trying to get me to pay $200 for a diagnosis. Walked outside and got it for free. More
Thank you everyone for the super fast service :) thank you Payman I really appreciate you keeping me updated regarding the status of my car. Thanks you Payman I really appreciate you keeping me updated regarding the status of my car. Thanks More
Finally a good experience I've contemplated coming back after the lack of customer service on previous visits. I gave them another chance and Payman took good care of me. I've contemplated coming back after the lack of customer service on previous visits. I gave them another chance and Payman took good care of me. More
Super efficient from start to finish. Alex was so helpful and got me in and out. I got an oil change with the service department. Very professional. Thank you and got me in and out. I got an oil change with the service department. Very professional. Thank you More
dysfunctional. our car was in shop 4 months out of the 9 we’ve owned it. defective freedom top replaced but painted wrong color and started peeling when it rained. plus many other issues. we’ve owned it. defective freedom top replaced but painted wrong color and started peeling when it rained. plus many other issues. More
2 issuesAn employee approached me as I was waiting for 2 issues An employee approached me as I was waiting for my car without a mask He mentioned to me that my car may be getting washed I told him 2 issues An employee approached me as I was waiting for my car without a mask He mentioned to me that my car may be getting washed I told him it was ready the day prior Car showed up dirty as it was when it came in Why was the car not washed? I was told I needed to request it How was I supposed to know this existed to ask for?? More