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Van Nuys Chrysler Dodge Jeep Ram - Service Center

Van Nuys, CA

4.1
2,661 Reviews

2,661 Reviews of Van Nuys Chrysler Dodge Jeep Ram - Service Center

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June 06, 2020

The people here are very nice and professional. The service I got from here is the best. I will be taking my vehicles to this place for service from now on. More

by Millard
Recommend Dealer
Yes
Employees Worked With
Alex Jean-Baptiste
June 04, 2020

Amazing quick and exquisite service. Got my car in, took them less than 4 days to find and fix the problem. I previously had taken my vehicle to another dodge dealership for the same problem. I’m which they More

by spalchyants
Recommend Dealer
Yes
Employees Worked With
Jimmy
June 04, 2020

Absolutely amazing from the time in to the time out thank you so grateful thank you guys thank you thank you bless you forever thanks More

by Kevin
Recommend Dealer
Yes
Employees Worked With
Alex Klaumenzer
June 02, 2020

Ho man Looks really good everytime i drive by feels like i want to get myself a new truck with clean windows and shiny tires. That's how much I like it. More

by SERGECRICHI
Recommend Dealer
Yes
Employees Worked With
Mirna Garcia, Julio Rodriguez, Mario Garcia, Osiel Ramirez, Rodrigo Mancilla, Flor Gama, Alex Klaumenzer, John Mejia
June 01, 2020

Worse service, terrible customer service, my vehicle been at service for 4 months and i still haven't receive a eta when would it be ready. I'm ready to talk to a lawyer More

by HERNANDEZKYRENE00
Recommend Dealer
No
Employees Worked With
Hector service department, Julio Rodriguez
Jun 06, 2020 -

Van Nuys Chrysler Dodge Jeep Ram responded

Hello, Our team is in constant communication with you. Your vehicle needs a part that is on national backorder with no ETA. Our team and and you are in contact with FCA trying to get this resolved as soon as possible. If we can't get an eta on the parts, we're unable to give a completion date. Regards, Russell Westbrook CDJR

June 01, 2020

I am delighted with how the Service dept looks after my SRT! Alex my Service Advisor is always most helpful and professional. I appreciate how he looks after me. More

by PATRICKLANDER
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex, Service Advisor
June 01, 2020

I always take my Jeep to this dealership for service. The staff has been very professional and courteous every time. They keep you informed on how long things will take which is good to know. I also recomm More

by tripp2072
Recommend Dealer
Yes
Employees Worked With
Robert
May 31, 2020

He was so helpful, he always allows to show and explain the issues of the vehicle. I have a good rental too very supportive people. More

by roxanahguzman
Recommend Dealer
Yes
Employees Worked With
Payman Arjang
May 31, 2020

Good mechanics, however, some of the service advisors have weak interpersonal skills/ customer relations. Lack being informed and updated on service repairs of my vehicle More

by f17allen
Recommend Dealer
Yes
Employees Worked With
Jean Batista
May 31, 2020

Alex 190% Awesome Customer Service & Communication Skills in taking care of my baby ( my car lol). Every Rep that has assisted customers with care & professionalism deserves to be Appreciated. Thank Y More

by Bennett
Recommend Dealer
Yes
Employees Worked With
Alex Jean-Bassetti
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