Van Nuys Chrysler Dodge Jeep Ram - Service Center
Van Nuys, CA
2,607 Reviews of Van Nuys Chrysler Dodge Jeep Ram - Service Center
dysfunctional. our car was in shop 4 months out of the 9 we’ve owned it. defective freedom top replaced but painted wrong color and started peeling when it rained. plus many other issues. we’ve owned it. defective freedom top replaced but painted wrong color and started peeling when it rained. plus many other issues. More
2 issuesAn employee approached me as I was waiting for 2 issues An employee approached me as I was waiting for my car without a mask He mentioned to me that my car may be getting washed I told him 2 issues An employee approached me as I was waiting for my car without a mask He mentioned to me that my car may be getting washed I told him it was ready the day prior Car showed up dirty as it was when it came in Why was the car not washed? I was told I needed to request it How was I supposed to know this existed to ask for?? More
Benny was extremely helpful, got exactly the job I needed done, and returned my car within 3 days; washed & repaired! So satisfied! Thank you again!! done, and returned my car within 3 days; washed & repaired! So satisfied! Thank you again!! More
Everything went well Benny looked at a few issues on my car .Also kept overnight and had two technicians come out and listen to pulley noise . Filledl empty coolant recovery tank and check for coolant lea car .Also kept overnight and had two technicians come out and listen to pulley noise . Filledl empty coolant recovery tank and check for coolant leak. Benny told me to bring back if I can pinpoint pulley causing intermittent noise. I have been pleased with service provided by Benny and the Technicians . I would say 5 star service for my experience. More
I took my car to service and dealt with the manager hector. These people are so rude and unprofessional. They act like they are being forced to help. They messed up my hood. The piece is broken and lef hector. These people are so rude and unprofessional. They act like they are being forced to help. They messed up my hood. The piece is broken and left oil stains in the interior. I have tried to call hectors manager and he hasnt returned my call. Terrible service. More