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Van Nuys Chrysler Dodge Jeep Ram - Service Center
Van Nuys, CA
2,607 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,607 Reviews of Van Nuys Chrysler Dodge Jeep Ram - Service Center
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May 22, 2020
Benny in service was great and very responsive in these crazy COVID times. Parts were slow to get, but he did it. Thank you to Benny and the mechanic. crazy COVID times. Parts were slow to get, but he did it. Thank you to Benny and the mechanic. More
by DRLESAVOY
Verified CustomerEmployees Worked With
Benny in service
May 20, 2020
Your parts and service Dept is very good! My last issue was solve quickly and easily and was completely covered under my extended warranty! Thanks was solve quickly and easily and was completely covered under my extended warranty! Thanks More
by colinmichaelwest
May 20, 2020
It was the worse experience I have ever had!!! Will never refer anyone to them. They still haven’t sent my check for putting the wrong miles on my car. I didn’t get my floor Matt’s and spare key until a mont refer anyone to them. They still haven’t sent my check for putting the wrong miles on my car. I didn’t get my floor Matt’s and spare key until a month passed. I leased my car in February and still don’t have license plates. More
by Gayusha74
Employees Worked With
Nate Saab
May 18, 2020
Customer service was goodService was fastMy only Customer service was good Service was fast My only complaint is that for the second time in a row I was asked if I wanted my truck washed and I said Customer service was good Service was fast My only complaint is that for the second time in a row I was asked if I wanted my truck washed and I said yes and it wasn't. If youre not going to wash it dont ask. No harm no foul. But if im expecting my truck to be fresh and so clean when I pickup and its not its a real bummer. Other than that 2 thumbs up. More
by rhoderick.santiago
Employees Worked With
Hector Herrera
May 18, 2020
The “customer” service reps are super rude. Don’t let you talk. And try to rip you off. Mechanic ended up saving me money when the guy at the front desk was trying to get me to pay $200 for a diagnosis. Wal talk. And try to rip you off. Mechanic ended up saving me money when the guy at the front desk was trying to get me to pay $200 for a diagnosis. Walked outside and got it for free. More
by josh
Employees Worked With
Other Employees :
Juan Del Rio, Gio Briseno, Joe Latif
May 16, 2020
Thank you everyone for the super fast service :) thank you Payman I really appreciate you keeping me updated regarding the status of my car. Thanks you Payman I really appreciate you keeping me updated regarding the status of my car. Thanks More
by jennyzuniga4
Employees Worked With
Payman
May 15, 2020
Finally a good experience I've contemplated coming back after the lack of customer service on previous visits. I gave them another chance and Payman took good care of me. I've contemplated coming back after the lack of customer service on previous visits. I gave them another chance and Payman took good care of me. More
by brettpatrickcampbell
Employees Worked With
Payman
May 15, 2020
Super efficient from start to finish. Alex was so helpful and got me in and out. I got an oil change with the service department. Very professional. Thank you and got me in and out. I got an oil change with the service department. Very professional. Thank you More
by ASHLEYSODAY
Employees Worked With
Alex Bapiste
