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Van Nuys Chrysler Dodge Jeep Ram - Service Center

Van Nuys, CA

4.1
2,661 Reviews

2,661 Reviews of Van Nuys Chrysler Dodge Jeep Ram - Service Center

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June 29, 2020

I don’t think the multi point inspection was done because I had low fluid levels which caused the break light to come on. I was getting two recalls done. More

by Ziliotto
Recommend Dealer
No
Employees Worked With
Mike Asatryan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2020 -

Van Nuys Chrysler Dodge Jeep Ram responded

Hello, We strive to provide an exceptional experience to our customers.Our service director, Mike Astrayan, would like to learn more about your visit. Please reach out to him at mikea@russellwestbrookcdjr.com Regards, Russell Westbrook CDJR Team

June 28, 2020

Alex was great! But I was interested in buying a new Jeep and they had none on the lot. I was very disappointed ☹️ the service dept. was awesome. More

by ninkyj
Recommend Dealer
Yes
Employees Worked With
Alex Baptiste
June 27, 2020

Hector was very polite very friendly and helpful I’ve been there two times already and every single time Hector is helping This is why I’ll continue to go back for that great customer service More

by h17alvarez
Recommend Dealer
Yes
Employees Worked With
Hector in the service department
June 27, 2020

Not very impressed with the quality of service. I’ve had this issue at this dealership before. The only reason I use this dealership is because it’s in close proximity to my home. If there was another deale More

by moe_david76
Recommend Dealer
No
Employees Worked With
I don’t know they’re names
Jul 02, 2020 -

Van Nuys Chrysler Dodge Jeep Ram responded

Hello, We strive to provide a 5-Star experience to our customers. Our service director, Mike Astrayan, would like to learn more about your visit. Please reach out to him at mikea@russellwestbrookcdjr.com Regards, Russell Westbrook CDJR Team

June 27, 2020

Eddie at dervice super amazing fast great service always helps me w anything I need and calls w up dates super cool guy perfect service More

by SHOPDEALS1
Recommend Dealer
Yes
Employees Worked With
Eddie service ( excellent
June 27, 2020

Everyone was very helpful. Payman was considerate and helped me with my rental in a timely manner. I always get very good service here and would recommend to my friends. I bought my Jeep in 2014 and ha More

by Madivey66
Recommend Dealer
Yes
Employees Worked With
Payman Arjang
June 27, 2020

I have been coming here for years I have a 3 Jeeps - one is mine 2018 , one is my daughters 2008 and one my exwifes 2016 and ,a Chrysler 300C ! The best service I have gotten is from this dealership starti More

by sunlionfilms
Recommend Dealer
Yes
Employees Worked With
Armenak Galstyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie and Vahe , Juan Del Rio, Alex Klaumenzer, Vikas Mehandroo
June 26, 2020

Brought my truck in for some repairs Staff were great Brought my truck in for some repairs Staff were great during this time of covid 19 keeping safe distance and wearing protective masks Work was carr More

by peterfarrant
Recommend Dealer
Yes
Employees Worked With
Jimmy in service dept was great
June 26, 2020

Alex was great , super helpful straight out the gate . Such a personable guy who really knew his job . Not only did he take care of the problems with our dodge but he got a couple things fixed on our Jeep More

by Whatisacleve
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex
June 25, 2020

I like the people that work in the dealer, specially gentleman name by Vahe I don’t know the last name but he’s kind with the people. More

by TOVMASSIANA
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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