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Van Nuys Chrysler Dodge Jeep Ram - Service Center
Van Nuys, CA
2,661 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,661 Reviews of Van Nuys Chrysler Dodge Jeep Ram - Service Center
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July 12, 2020
No one is wearing a mask. No safety precautions. Long wait and unresponsive staff. Car was not washed after service. They advertise a clean and safe environment but is not safe. Wear a mask!!! wait and unresponsive staff. Car was not washed after service. They advertise a clean and safe environment but is not safe. Wear a mask!!! More
by dattellisa
Verified CustomerEmployees Worked With
July 12, 2020
I had a very bad experience with payman about my service won’t go back with him again just bec he couldn’t really help me when I was there with my service won’t go back with him again just bec he couldn’t really help me when I was there with my service More
by Lunamonica06
Employees Worked With
Payman
July 12, 2020
Mike was communicated well at first, gave me his cell number. The repair for my car was completed on a Friday but I didn’t learn about that until I called the office to inquire on the following Monday, 3 number. The repair for my car was completed on a Friday but I didn’t learn about that until I called the office to inquire on the following Monday, 3 days later. That was disappointing. More
by perlaljosalfur
Employees Worked With
July 11, 2020
People be careful,take your vehicle to another place,there’s no moral no honesty in Service Department,reported to Mopar and Federal Trade Commission. place,there’s no moral no honesty in Service Department,reported to Mopar and Federal Trade Commission. More
by russellscam
July 09, 2020
The service was fine. The rep was responsible and easy to deal with. The work was performed in a reasonable time and I was kept informed. The only problem is the price was outrageous. It shouldn't cost $500 deal with. The work was performed in a reasonable time and I was kept informed. The only problem is the price was outrageous. It shouldn't cost $500 to replace the battery. More
by dsg1
Employees Worked With
Jimmy Molina
July 08, 2020
I will be honest and say that this was a very bad I will be honest and say that this was a very bad experience with Alex U took my car on Monday for diagnostic test, and you said that it's going I will be honest and say that this was a very bad experience with Alex U took my car on Monday for diagnostic test, and you said that it's going to take maximum 1 day. It was a holiday weekend, I didn't hear from you as promised and tried to reach you by call ,text and email, but there wasn't any communication, I even tried to reach the supervisor with no success. Several times they said that you said that I should hang out and you going to call me "right away" and ofcourse nothing. BTW, I fixed the problem for 400 dollars while you asked for 3400 dollars (which me and my mechanic found ridiculous) I was about to buy a jeep from you guys but I'm not going to do it only because of this poor service Thx More
by Wisamdeen
Employees Worked With
AKEX
July 07, 2020
Benny was friendly & efficient when I dropped of my car for service. Very satisfied with the check in process. Was given options of what my car needed and not pressured on anything that wasn’t an immediate for service. Very satisfied with the check in process. Was given options of what my car needed and not pressured on anything that wasn’t an immediate necessity. My car was finished when promised even with a wash. Great dealership and Benny was the best. Thank you. More
by Mea
Employees Worked With
Benny
July 07, 2020
Not good service, I have the run alround about the service which was know I have cause am paying for it and everytime I go it seem they can’t find any records until I say am gonna call the number on service which was know I have cause am paying for it and everytime I go it seem they can’t find any records until I say am gonna call the number on the coupons very unprofessional staff More
by rhalvarenga
