Back

Van Nuys Chrysler Dodge Jeep Ram - Service Center

Van Nuys, CA

4.1
2,661 Reviews

2,661 Reviews of Van Nuys Chrysler Dodge Jeep Ram - Service Center

Sort by
March 20, 2025

I took my Jeep in because of a battery issue and the problem was resolved. My advisor was informative on pricing and answered the questions I had pertaining to the auxiliary battery. Only unfortunate More

by tnew04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2025 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with us at Van Nuys Chrysler Dodge Jeep Ram. We're glad to hear that the battery issue was resolved and that our advisor provided helpful information. We apologize for any inconvenience caused by not having a loaner available, and we appreciate your understanding!

March 18, 2025

Very nice person's they fix my truck fastt they send me a message when my truck was ready More

by frodriguezrod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2025 -

Van Nuys Chrysler Dodge Jeep Ram responded

Your feedback is much appreciated! Thank you for supporting Van Nuys Chrysler Dodge Jeep Ram.

March 17, 2025

This dealership are very good service they have very professional workers. They always on time and doing the very very good job. More

by alwaysontimeride
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the kind words! We're delighted to hear that our team at Van Nuys Chrysler Dodge Jeep Ram provided timely and professional service. We appreciate your support and look forward to serving you again in the future!

March 11, 2025

The person who served me was extremely professional and courteous. I'm not 100% sure if the person listed is who actually served me, but the service was good. More

by CHRISL15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2025 -

Van Nuys Chrysler Dodge Jeep Ram responded

Chris, we're glad to hear you had a positive experience with our team at Van Nuys Chrysler Dodge Jeep Ram! We appreciate your feedback and hope to serve you again in the future.

March 10, 2025

My first time at this dealership got my first oil change there Very excellent customer service for helpful . Definitely going back More

by PAULET_CHAVEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Van Nuys Chrysler Dodge Jeep Ram responded

Paulet, we're delighted to hear about your positive experience with our team at Van Nuys Chrysler Dodge Jeep Ram! We look forward to welcoming you back for future visits.

March 09, 2025

Eddie is absolutely the best. Kept us informed of everything that was going on as well as he made sure our truck was finished in plenty of time for our camping trip. He always More

by frankpattyand2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie
Mar 10, 2025 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience! We're delighted to hear that Eddie provided exceptional service and ensured your truck was ready in time at Van Nuys Chrysler Dodge Jeep Ram. We appreciate the ten-star rating, and we'll make sure Eddie knows how much his efforts are valued!

March 08, 2025

Excellent service! Benny is an outstanding service advisor—knowledgeable, professional, and attentive. I look forward to working with him again in the future More

by Ninoos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny Maritka
Mar 10, 2025 -

Van Nuys Chrysler Dodge Jeep Ram responded

We're delighted to hear that Benny provided you with excellent service at Van Nuys Chrysler Dodge Jeep Ram. We look forward to your next visit!

March 05, 2025

I really appreciate the great service and the expediency in getting the work completed!!! Thank you!!!! More

by jaroesty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2025 -

Van Nuys Chrysler Dodge Jeep Ram responded

We're delighted to hear you appreciated the service and efficiency at Van Nuys Chrysler Dodge Jeep Ram! Thank you for your feedback.

March 02, 2025

The Service was very good pleasant and fast Thank you I had good experience from the staff More

by HANANMOSHE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sagar Khatri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for reviewing Van Nuys Chrysler Dodge Jeep Ram!

March 02, 2025

Horrible, horrific service. My car had almost 2000 additional miles when I picked it up, it had signs of being personally used by somebody there, Xmas tree needles. I didn’t b More

by Latinivee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Everyone I encountered there just passed it my requests to anyone else.
Mar 04, 2025 -

Van Nuys Chrysler Dodge Jeep Ram responded

It's concerning to hear about your experience with our service. We take these matters seriously and apologize for any oversight or inconvenience caused. Please reach out directly so we can address this issue promptly and ensure it is resolved to your satisfaction. Thank you, Mike Asatryan – Director of Fixed Operations – mikea@vannuyscdjr.com – 818-423-6255