Van Nuys Chrysler Dodge Jeep Ram - Service Center
Van Nuys, CA
2,661 Reviews of Van Nuys Chrysler Dodge Jeep Ram - Service Center
Waited a while to pick up car. Problem is that I had to return to service car after I had just picked up car only a few days prior. Service light came on after I picked up car from service. Then had to wai return to service car after I had just picked up car only a few days prior. Service light came on after I picked up car from service. Then had to wait several days for car to be checked. All was fixed second time around and now is well. I one thing I love about this dealership is that I don’t need an appointment and can bring car in for oil change anytime. Thanks! More
Service was great and I was able to get my car as quickly as possible. Mike was very kind and helpful with what I needed. as possible. Mike was very kind and helpful with what I needed. More
Car was returned unwashed and seemingly without any service having been carried out. Intdictor warning lights with still showing. Worst service experience with any manufacturer so far. service having been carried out. Intdictor warning lights with still showing. Worst service experience with any manufacturer so far. More
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They attempted to sell me new tires saying that those that I had were unfixable (two of them kept deflating). I ended up taking my vehicle to a tire shop and they charged me $20 to get the two nails out that I had were unfixable (two of them kept deflating). I ended up taking my vehicle to a tire shop and they charged me $20 to get the two nails out from my tires. Liars just wanted to take money. DO NOT COME HERE. More
They were very helpful and very quick to fix my car, even though they had a lot of costumers. The service was very decent and the price was very affordable. Great service! though they had a lot of costumers. The service was very decent and the price was very affordable. Great service! More
Super easy to get my recalls taken care of, scheduled a quick appointment, dropped my jeep off and picked it up later the same day! Thank you Payman! quick appointment, dropped my jeep off and picked it up later the same day! Thank you Payman! More
Vahe , (Eddie) Gabrielyan , Service Advisor Expert, Did an awesome Job !!!! 10 I drove in my 2019 Dodge Grand Carvan GT on Sunday to see if I could get the oil changed because I was buying gas Did an awesome Job !!!! 10 I drove in my 2019 Dodge Grand Carvan GT on Sunday to see if I could get the oil changed because I was buying gas anyways across from dealership. He said yes, if I want to wait 4 hours. We made an appointment for Tuesday. I also let him know that last time I was there they had to top off coolant and it's low again . .So he said he will check out . Then I let him know of a couple other concerns I had Vahe wrote them all down and said they need acouple days. Vahe called me Thursday and said van is ready for pick up ! Plus he found two more items he repaired that I didn't even know about!! Then I started the van for the first time and drove the van home Never had my Dodge sound so good !! Quieter,smoother,and more powerfull than ever before !!! The 2 other issues they found defently made my van better than the first day I bought it. Vahe is great at,understanding my mechanical issues and concerns. I use to be a mechanic/tecnition and can tell you this place did repair work competently and properly with respect to my vehicle. I love this place !! More
Very pleased with the customer service. The “no appointment needed” service was convenient and worked as advertised. The service was completed under the estimated time. Mike A. was a pleasure to wo appointment needed” service was convenient and worked as advertised. The service was completed under the estimated time. Mike A. was a pleasure to work with More