Van Nuys Chrysler Dodge Jeep Ram - Service Center

Overall good visit and quality work. I had waited in waiting area til car was finished, only gripe I had was a lot of workers on sales floor weren’t wearing masks. Other than that great visit. waiting area til car was finished, only gripe I had was a lot of workers on sales floor weren’t wearing masks. Other than that great visit. More

Super good customer service quick and really efficient. Glad to be a part of this dealership family. Next car I get I’m coming back because it’s Mopar or no car!!! Glad to be a part of this dealership family. Next car I get I’m coming back because it’s Mopar or no car!!! More

Great experience and service. Special thanks to Payman for his great attitude and professionality. Received excellent service in a timely manner. Everything was great and he was very helpful. for his great attitude and professionality. Received excellent service in a timely manner. Everything was great and he was very helpful. More

Everytime I come here, all the guys at the service desk seem aggravated.I made an appointment, yet when I’m there no one is ready for me. When I get to my guy, he keeps telling me he will call me, yet neve seem aggravated.I made an appointment, yet when I’m there no one is ready for me. When I get to my guy, he keeps telling me he will call me, yet never calls. after 3 days of no call and me trying to get a hold of him, I just show up and my car wasn’t ready. after days of waiting, they finally tell me there is nothing wrong with the car More

These guys are 100% customer service oriented and they These guys are 100% customer service oriented and they definitely exceeded my expectations I was actually doing my first cross-country road trip on m These guys are 100% customer service oriented and they definitely exceeded my expectations I was actually doing my first cross-country road trip on my 2019 dodge ram 1500 from New York to LA and somehow my transmission broke. Jimmy What is my customer service agent who went above and beyond to help me out with the issue of getting a loaner and then the truck at another problem right after it was ready he made that right as well without any hesitations will recommend anyone with dodge Chrysler or any other makes and models of cars go to these guys first More

Took 3 weeks to replace a tailgateWas not told initially Took 3 weeks to replace a tailgate Was not told initially total price did not include the cost for painting. We had to always call for updates. My Took 3 weeks to replace a tailgate Was not told initially total price did not include the cost for painting. We had to always call for updates. My daughter was told multiple times they had the part when they did not. My wife asked to speak to a supervisor who was rude on the phone. More

Awesome experience from start to finish.Professional and Awesome experience from start to finish. Professional and on top of their game over there. Can’t see myself going anywhere else for quite some time. Awesome experience from start to finish. Professional and on top of their game over there. Can’t see myself going anywhere else for quite some time. More

Received excellent service in a timely manner. Everyone was very professional. I was especially impressed with the complimentary transportation that was provided. Thank you for a great experience. was very professional. I was especially impressed with the complimentary transportation that was provided. Thank you for a great experience. More

Other than smudges left on my driver’s door, my oil change service visit was great. I was able to get the recall service on the windshield wipers done via the Express Oil service. change service visit was great. I was able to get the recall service on the windshield wipers done via the Express Oil service. More