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Van Nuys Chrysler Dodge Jeep Ram - Service Center
Van Nuys, CA
2,661 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,661 Reviews of Van Nuys Chrysler Dodge Jeep Ram - Service Center
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November 24, 2020
I had the pleasure of working with Hector Herrera whom in my eyes is an excellent Service Drive Mgr. He's Professional Knowledgeable and Courteous. my eyes is an excellent Service Drive Mgr. He's Professional Knowledgeable and Courteous. More
by jerryhorhn
Verified Customer
November 24, 2020
Horrible service. Car was there for 3 weeks before they even touched the car. Service manager is always in a meeting and never call u back even touched the car. Service manager is always in a meeting and never call u back More
by Shahinmeg
Employees Worked With
November 24, 2020
The customer service was fine. I was disappointed to learn that the “free” service only includes the new oil and oil filter. I’ve had service at other dealerships where everything is included as part of learn that the “free” service only includes the new oil and oil filter. I’ve had service at other dealerships where everything is included as part of the service. Also the service time is long for such minimal work. Again, other dealerships that I’ve worked with were faster with more work to do. More
by aalopez58
Employees Worked With
November 21, 2020
Had to come back cause they did not perform the fix I paid for. Very bad experience and guy pulled up my car with no mask. Will never come back to this location paid for. Very bad experience and guy pulled up my car with no mask. Will never come back to this location More
by dylanmhall
Employees Worked With
November 21, 2020
Mike Vahe and josh took The time evaluate a vehicle I was purchasing they told me everything that was wrong with it and give me great advice purchasing they told me everything that was wrong with it and give me great advice More
by Levonh
November 20, 2020
Horrible service called to try to make an appointment never got through.Decided to do a walk in service took forever and made a mess in my car! never got through.Decided to do a walk in service took forever and made a mess in my car! More
by OROZCOELIA924
Employees Worked With
November 19, 2020
9 weeks for a exhaust leak. Then while you had my truck it was hit on the side and after 3 visits you almost made it look good but left my driver mirror finished crapy . Then said it turn out that way beca it was hit on the side and after 3 visits you almost made it look good but left my driver mirror finished crapy . Then said it turn out that way because it was damaged. That damage was from the dealer. Still has a noise in the right side of motor. More
by keithqualm
November 19, 2020
My recent experience was fantastic. Danny took care of my repairs from A-to-Z. He is a true professional and it’s always a delight to have him help me out. repairs from A-to-Z. He is a true professional and it’s always a delight to have him help me out. More
by socallawyer16
Employees Worked With
Benny Markita
November 19, 2020
I enjoyed working with my service advisor Jimmy. He did a nice job. The repairs were a bit expensive ($4800) on a car with less than 30,000 miles on it, but I don't think I can hold the dealership responsibl nice job. The repairs were a bit expensive ($4800) on a car with less than 30,000 miles on it, but I don't think I can hold the dealership responsible for all of that. I love my Challenger. More
by lynnduke
Employees Worked With
Jimmy in Service
November 19, 2020
I personally wasn't there with my car but my assistant said the service advisor was very helpful and friendly. The replacement keys took some time to program but was done in the most professional way. said the service advisor was very helpful and friendly. The replacement keys took some time to program but was done in the most professional way. More
by scottl
Employees Worked With
