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Van Nuys Chrysler Dodge Jeep Ram - Service Center
Van Nuys, CA
2,661 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,661 Reviews of Van Nuys Chrysler Dodge Jeep Ram - Service Center
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January 20, 2021
Good and fast service. Drop off and pick up of the vehicle was superb. Car was ready earlier then expected. Staff are friendly and helpful vehicle was superb. Car was ready earlier then expected. Staff are friendly and helpful More
by robert
Verified CustomerEmployees Worked With
Vahe / Service Advisor
January 19, 2021
Came to visit family in Hesperia and my charger hellcat oil life was at 7%. Russell Westbrook Chrysler Dodge was the only Dodge dealership that was open on a Sunday that I could find. Took my car in withou oil life was at 7%. Russell Westbrook Chrysler Dodge was the only Dodge dealership that was open on a Sunday that I could find. Took my car in without a appointment, was told it would take 3 hours to finish. Didn’t really mind, gave me a chance to look around town. Got vehicle back, was very happy with the service and the service on my hellcat. Clean and no oil drips. Price was less expensive than if I would of done it my self. 10/10 More
by ROJAS.BRANDON
Employees Worked With
Rogelio
January 19, 2021
The service was prompt. I was assisted very quickly. I was also provided an Uber to get to and from my location. Thank you very much. was also provided an Uber to get to and from my location. Thank you very much. More
by BEVERLY_THYMES
Employees Worked With
January 19, 2021
Fantastic service. They always treat me right and are constantly updating me about when my vehicle will be ready! Do not go elsewhere! Come to Russell Westbrook CDJR for your trusted service. constantly updating me about when my vehicle will be ready! Do not go elsewhere! Come to Russell Westbrook CDJR for your trusted service. More
by LUKE
Employees Worked With
January 16, 2021
Easy to arrange all services. I had a recall issue that was handled quickly and professionally. Great help and care from their staff and workers. was handled quickly and professionally. Great help and care from their staff and workers. More
by Mmilkovich
Employees Worked With
January 15, 2021
Excellent and very quick service! Pay an was very accommodating and I appreciate his courtesy in meeting my needs. Great visit and I will be back. accommodating and I appreciate his courtesy in meeting my needs. Great visit and I will be back. More
by THE3maios
Employees Worked With
Payman- Service Advisor
January 15, 2021
No service from this dealership. Advisor wants me to do everything. When I asked status of my car. He told me he hasn't have breakfast or lunch. I'm like "what is this?" I brought my car in for instrument everything. When I asked status of my car. He told me he hasn't have breakfast or lunch. I'm like "what is this?" I brought my car in for instrument cluster lense repair, they wanted to charge $1,400 to replace my entire cluster when the parts listed on mopar site is $51. They wasted a week of my time. Now I took my car to other Jeep dealership, I get service and being respected. Westbrook Jeep is a joke. More
by david3638
Employees Worked With
Vehe
January 13, 2021
ARMEN Kazaryan was my advisor went in for oil change and ended up having 50k service $2300 way more than I expected but was told this was the recommendation looking at it now probably did not need all that ended up having 50k service $2300 way more than I expected but was told this was the recommendation looking at it now probably did not need all that was done but did not get a call to pick up car until 550 so I was not able to pick up car same day I dropped car at 1030am but the call at 550 was to advise I needed another 5k of work which I did not accept to have done took in car for oil change and wound up told I needed 7k worth of work on a 2018 Jeep definitely trying to be up sold and I fell for part of it but not all More
by 4aurora
Employees Worked With
ARMEN Kazaryan
January 13, 2021
They need to enforce the 6 feet distance. I was highly uncomfortable being near the counter when there’s people behind me. Also the mask needs to be above the nose. Not underneath the nose. uncomfortable being near the counter when there’s people behind me. Also the mask needs to be above the nose. Not underneath the nose. More
by andrea.g.flores.42
Employees Worked With
January 13, 2021
Left my truck worse then when I took it will cost me hundreds of dollars out of pocket to get it fixed now! Ty but never again hundreds of dollars out of pocket to get it fixed now! Ty but never again More
by ANDRESBARRAGAN07
Employees Worked With
