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Van Nuys Chrysler Dodge Jeep Ram - Service Center

Van Nuys, CA

4.0
2,606 Reviews
Call Service Center (855) 298-3373

2,606 Reviews of Van Nuys Chrysler Dodge Jeep Ram - Service Center

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December 25, 2023

The best service department ever! Excellent service received. My vehicle was fixed quickly. This is the best service department ever! More

by wastanley15
Recommend Dealer
Yes
Employees Worked With
Hector Herrera
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Dec 26, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thanks for the glowing review! We're delighted to know that our service department at Van Nuys Chrysler Dodge Jeep Ram lived up to your expectations. Drive safely out there!

December 24, 2023

Very professional and easy going Benny was very professional. He helped me with everything I needed and was certainly easy going More

by Wehbipetra
Recommend Dealer
Yes
Employees Worked With
Benny
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Dec 26, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

We're glad to know Benny provided you with the professional and smooth service we strive for at Van Nuys Chrysler Dodge Jeep Ram. Thanks for sharing your experience!

December 24, 2023

charging 3% because I payed by Credit Card ? When the majority of ppl using credit card to settle this type of operation , that’s unacceptable . More

by gtavoleone
Recommend Dealer
Yes
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Dec 25, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

We're sorry to learn about your disappointment with the credit card charge. We understand how this could be frustrating and we'd like to discuss it further with you. Please feel free to reach out so that we can better address your concerns directly. Thank you, Jonathan Schwartz - General Manager - jonathans@vannuyscdjr.com - (818) 731-4893

December 22, 2023

Great customer service and a very quick process Hector got me in and out no time at all. Very good service appointment More

by robin.rubinstein
Recommend Dealer
Yes
Employees Worked With
Hector
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Dec 22, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

Robin, it's great to know that Hector and our team at Van Nuys Chrysler Dodge Jeep Ram provided you with efficient and professional service. Thanks for the positive feedback!

December 21, 2023

Great service Payman is the best service advisor I will see you on my next service More

by diazhuntram1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Payman
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Dec 22, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

We're so glad you enjoyed working with our team! We appreciate your business and look forward to seeing you again for another great service at Van Nuys Chrysler Dodge Jeep Ram!

December 20, 2023

Great from beginning to end. Quick and efficient! My rep Junior was also kind which quiet honestly is hard to find at dealerships More

by marilynm10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior
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Dec 20, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

We're so glad to know that your experience with Junior and our team at Van Nuys Chrysler Dodge Jeep Ram was efficient and enjoyable. We appreciate the kind words. Thank you for choosing us!

December 18, 2023

Professional knowledge, excellent service, reasonable prices and great customer service . I will recommend to my friends. More

by SARZAKIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Payman
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Dec 19, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

We appreciate your positive feedback and recommendation! It's great to know you found our service at Van Nuys Chrysler Dodge Jeep Ram top-notch. We look forward to seeing you and your friends again down the road!

December 15, 2023

Very professional, very honest and knowledgeable Very present to work with Just because of him, I'm coming to the dealership for service More

by ROBERTKHOD
Recommend Dealer
Yes
Employees Worked With
Benny
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Dec 15, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

Robert, we're delighted to know you had a positive experience at Van Nuys Chrysler Dodge Jeep Ram. We appreciate your trust in us for future services!

December 15, 2023

I have been a customer here for over 6 years with 2 leases and 1 purchase. I have always had the best experiences with both the sales and the service departments. More

by a-rod220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ara in sales,elaina in finance and Benny in service are all wonderful , Alex Klaumenzer
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Dec 15, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

We're so glad to know you've had consistently great experiences with our sales and service departments at Van Nuys Chrysler Dodge Jeep Ram over the years. Thanks for your loyalty, we look forward to serving you in the future!

December 15, 2023

Manager from service email me and I email back and never got a respond. I asked twice to check on sound on break pedal and was not fixed or follow op More

by mkmurillo69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Asatryan
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

I'm sorry to read about your experience with our service department. We aim for prompt and thorough communication, so it's disappointing to learn we've missed the mark here. I'd like to personally assist you in resolving this issue regarding your brake pedal sound - please reach out at your earliest convenience. Thank you, Mike Asatryan - Director of Fixed Operations - mikea@vannuyscdjr.com - 818-423-6255

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