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Van Nuys Chrysler Dodge Jeep Ram - Service Center

Van Nuys, CA

4.0
2,606 Reviews

2,606 Reviews of Van Nuys Chrysler Dodge Jeep Ram - Service Center

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January 04, 2024

Rogelio did a great job and was accommodating with the time I could receive the car over a very busy holiday weekend. It also looked like my truck was washed when I got it back, which was a big plus. More

by jeremy94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rogelio
Jan 04, 2024 -

Van Nuys Chrysler Dodge Jeep Ram responded

Jeremy, we're glad to know Rogelio and our team at Van Nuys Chrysler Dodge Jeep Ram were able to accommodate your schedule during the busy holiday weekend. We always aim for that extra touch like a clean car return! Thanks for sharing this positive feedback.

January 01, 2024

Incredible service! Uber was rented for me to take me home and bring me back. The employees know how to spoil clients. Thank you CDJR. More

by bbb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armen
Jan 02, 2024 -

Van Nuys Chrysler Dodge Jeep Ram responded

We're delighted to know you had such a positive experience with us at Van Nuys Chrysler Dodge Jeep Ram! Our team always strives to provide top-notch service. Thanks for the review — we look forward to serving you again in the future!

December 31, 2023

Service is quick. It’s easy to get in and out of the place. And I’m satisfied with the service I received. More

by jonalyndeleon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armen from service department
Jan 02, 2024 -

Van Nuys Chrysler Dodge Jeep Ram responded

We're glad to know you found our service at Van Nuys Chrysler Dodge Jeep Ram quick and satisfying. We appreciate your feedback!

December 30, 2023

Amazing dealership with amazing customer service. The team is always there for you when you need something and they communicate well with you. More

by arthurberberyan11
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Van Nuys Chrysler Dodge Jeep Ram responded

Arthur, we're delighted to know you had an amazing experience with our team at Van Nuys Chrysler Dodge Jeep Ram. We pride ourselves on communication and customer service - thanks for the shout-out!

December 29, 2023

They called back when my truck was diagnosed and let me know when the parts were coming More

by COLELOPEZ75
Recommend Dealer
Yes
Employees Worked With
Vahe
Dec 29, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the review! We hope to see you again at Van Nuys Chrysler Dodge Jeep Ram!

December 29, 2023

Recall appointment was scheduled fast and repair was made on time. I appreciate your manager Payman for his work with me. He is professional and very knowledgeable! More

by ZHANAT.KARATAY
Recommend Dealer
Yes
Employees Worked With
Payman
Dec 29, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

Zhanat, we're glad to know your recall appointment went smoothly and on time! Payman will be pleased to read your kind words. Thanks for choosing Van Nuys Chrysler Dodge Jeep Ram!

December 29, 2023

Easy to reach and talk to very helpful Great response, honest available via text or phone call More

by chris@first2respond.com
Recommend Dealer
Yes
Employees Worked With
Payman
Dec 29, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the review! We appreciate your support and hope to see you again at Van Nuys Chrysler Dodge Jeep Ram!

December 29, 2023

Very professional and excellent service. I appreciate the time and excellent service I received for my car. More

by Moonrise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2023 -

Moonrise responded

Very professional and excellent service. I appreciate the time and excellent service I received for my car.

Jan 02, 2024 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for leaving Van Nuys Chrysler Dodge Jeep Ram a five-star review! We are thrilled that your service visit went smoothly from start to finish. See you down the road, and drive safely!

December 28, 2023

Quick and efficient. Communication was open an friendly and honest I enjoyed the experience and would bring my car back again More

by kitty.tomblin
Recommend Dealer
Yes
Employees Worked With
Eddie
Dec 28, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

We're glad to know you had a quick and efficient experience at Van Nuys Chrysler Dodge Jeep Ram! We appreciate your feedback about our open, friendly communication. Looking forward to seeing you again for future service needs!

December 28, 2023

It was good experience They provided good service and I received a courtesy ride back to My home through Uber which I appreciated More

by sandarae
Recommend Dealer
Yes
Employees Worked With
Benny
Dec 28, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thanks for choosing Van Nuys Chrysler Dodge Jeep Ram! We're glad to hear the service went smoothly and the courtesy ride was a bonus for you. Until next time, drive safely!

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